I am researching some alternatives to trac for my team. What project / ticket / issue apps do you use and why do you like or dislike it.<p>We are a team of 15 looking for something which is easy to use and track work loads.
Asana - Easy for non-technical folks to grok, all the features I need for non-coding projects (like a marketing project for example)<p>Pivotal Tracker - More technical features specifically for software development, steeper learning curve, good bug tracking.<p>Slack - Good for office-wide communication. Easy to use for everbody.<p>Bugherd - Bug tracking system which integrates into the user-facing components of your web-app. Makes gathering feedback/bug-reports from the public very easy.
Do you use a special methodology (agile/scrum/timeblock) and need something to fit that or are you running your project ad-hoc?<p>If it's a case of the latter then I would advise to look into adopting a methodology and a systemized way of working before locking yourself into a tool.<p>In my experience there is a big correlation between using a methodology and having a solid foundation to build a solid business.
It is really worth looking at github if you have not seen it lately. There are some big project running on it. There also newer product that are tightly integrated, like <a href="https://www.blossom.co/kanban-with-github" rel="nofollow">https://www.blossom.co/kanban-with-github</a>