At IBM, 5% of Mac users call the help desk, compared to 40% of PC users

- Maybe windows users are winers.<p>- Maybe IBM&#x27;s Mac settings&#x2F;environment is sane(r) compared to their Window&#x27;s.<p>- Maybe their windows environment has to support loads of legacy apps.<p>- Maybe 90% of the Windows complaints are about one small gripe (where is a chart about the types of complaints?)<p>- Maybe Mac users mail the help desk, instead of call.<p>- Maybe Macs are handed out first to people who want them. What happens when every employee who didn&#x27;t ask for a Mac gets one, will the numbers stay the same?<p>Not a fanboy for Windows; I&#x27;m typing this on a Macbook Air. I&#x27;m really just annoyed by these insinuating percentage magic, which in this case somehow has to show the supremacy of OSX.

I wonder what it was like when they were still doing ThinkPads? ThinkPad were great in the good old days.

Did they give Macs to everybody, or just to one department? I think that&#x27;s pretty important.