Yesterday DigitalOcean made an update on their nodes in NY3 location. After that one of my servers got broken. I received very limited support from them and still cannot recover it. I lost tons of user data and do not know what else I can do. Is there anyone who could advice? Please.
In my case, I had them mount the rescue/recovery environment, and booted into that. I think I had to mount the HD image, and configure networking, but I was able to create an archive from the available data, and transfer it out.<p>I had never encountered a problem like this with any other VPS providers. To this date, my favorite is <a href="https://www.nu42.com/2015/06/linode-kvm-upgrade.html" rel="nofollow">https://www.nu42.com/2015/06/linode-kvm-upgrade.html</a> where, over the years, my VPS went through several free upgrades performance upgrades without any hitches.<p>So, assuming you can still stop the droplet, do so. Contact DO, ask them to mount the rescue recovery environment. See what you can see at that point. Good luck.