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Paribus (YC S15) saves you money when items you purchased online drop in price

64 pointsby ericglymanover 9 years ago

19 comments

MichaelBurgeover 9 years ago
If a kid screams in the restaurant and they have a policy of giving him a free lollipop to calm him down, that doesn&#x27;t mean we need an app to keep track of the restaurants you&#x27;ve visited without claiming your free lollipop and then hire a company to go around with an automated screaming device to coax dozens of lollipops out of the local businesses.<p>This seems like the kind of company that would spoil this particular form of customer service. It just seems like greed more than any real value.<p>Now, those old scummy companies that used to offer rebates while employing actuaries to calculate percentage chance that you won&#x27;t cash the rebate, intentionally make the process difficult, and then profit? Go ahead and run those guys into the ground. If someone could upload a scan of the rebate and have you guys do the rest, I wouldn&#x27;t mind that.
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roymurdockover 9 years ago
One data point: I signed up for the service ~ 6 months ago. I do ~ $200 in Amazon purchases a month.<p>I got my first rebate last night: 50 cents back on some RAM that had dropped in price the day after I purchased it. For anyone who is concerned about email permissions, here&#x27;s the email (automatically sent from my personal account) to Amazon:<p>Subject: I was charged more than current price<p><i>Hey,<p>I am writing you to ask for a price adjustment review on a recently placed purchase. Please reference: <a href="http:&#x2F;&#x2F;www.amazon.com&#x2F;gp&#x2F;product&#x2F;xxxx" rel="nofollow">http:&#x2F;&#x2F;www.amazon.com&#x2F;gp&#x2F;product&#x2F;xxxx</a> and xxx.<p>I ordered a Crucial 16GB Kit (8GBx2) DDR3L-1600 SODIMM Memory for Mac (CT2K8G3S160BM ) for $66.99 on January 10.<p>However this afternoon I noticed that the price is $0.50 less than the amount I was charged, as it decreased to $66.49. As I bought the item recently, and the price has been significantly discounted, would it be possible for you to please start processing a post-order price adjustment refund?<p>Many thanks for your outstanding customer service.<p>Best, Roy Murdock</i><p>The service also attaches a screenshot of the shipping confirmation to the email automatically, which is pretty cool.<p>I suspect that I would get more value from the service if I purchased a higher volume of commodity&#x2F;low price goods on Amazon, especially computing parts that are essentially guaranteed to go down in price within the near future. Overall, it&#x27;s great to have this sort of protection from dropped prices and is definitely worth the email access permissions in my opinion - but at the first sign of a data breach or privacy issue, I will drop the service immediately. I am not affiliated with Paribus in any way.
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mmanfrinover 9 years ago
I was using this for a couple months and it saved me a bit of money, but in the end I couldn&#x27;t get over the idea of a third party having total access to my email account -- which is total access to every account I own (banks, social media, everything). It just weirds me out. I canceled the service and changed my email password.
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cemregrover 9 years ago
I couldn&#x27;t sign up using an email address that has a + in it. (My amazon email is abcd+amazon@gmail.com). Could you get paribus not to flag it as invalid?
OopsCriticalityover 9 years ago
It would seem that other than being a little more automated (giving anyone access to my email however is a deal breaker in my book), this Paribus service wouldn&#x27;t seem to have any real advantages over (what appears to be) a competing service from Citibank: <a href="https:&#x2F;&#x2F;www.citipricerewind.com" rel="nofollow">https:&#x2F;&#x2F;www.citipricerewind.com</a><p>A compare&#x2F;contrast on the Paribus website would be helpful.<p>I see statements that Paribus doesn&#x27;t sell customer data, but on the Paribus blog, I see analytics run against what appears to be customer data. That dichotomy concerns me.<p>Are there any limits on how often a customer can request a rebate? What happens if the customer hits that limit? Will a company &quot;fire&quot; a customer, as can happen to people who return items too frequently?<p>I&#x27;m also surprised to see that Citibank has a patent in this area…
gervaseover 9 years ago
One major caveat that I just recently discovered - purchases made through Amazon are only covered if they&#x27;re actually sold by Amazon, not through a third-party reseller and fulfilled by Amazon.<p>If you change your purchasing habits to choose items only sold by Amazon, you could quickly exceed any possible savings by paying the higher direct price than you&#x27;d pay for the same product (with the same shipping time) that you&#x27;d get from a third-party merchant.<p>Just an FYI if you&#x27;re thinking about signing up for the service.
bitwarriorover 9 years ago
This thing needs a fucking threshold mechanic. I just signed up and it sent 3 refund requests all for around 50 cents. That&#x27;s just embarrassing. I contemplated cancelling my account before I realized the damage (the emails) had already been done. If it does this again before a threshold mechanic is implemented, I&#x27;ll be definitely closing my account.
jonaldomoover 9 years ago
While this is cool, isn&#x27;t the concern that a retailer would get upset and change a policy to prevent this from happening? What&#x27;s the end game here?
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TheBivover 9 years ago
Seemingly really cool service.<p>I don&#x27;t know if I want to authenticate my email address with them though.<p>It seems to me like Amazon&#x2F;Best Buy&#x2F;etc next move will be to add a provision that &quot;You must submit a claim not through an automated service&quot;
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rangersangerover 9 years ago
I&#x27;ve been on the service for a few months as well and have been refunded ~$100.<p>Another possibility- Amazon just coopts the idea and rolls it into a feature of prime, ala Orbitz.
arsover 9 years ago
Instead of linking to my email address, which I would never allow, let me just forward the relevant emails to you, i.e. to a special email address linked to me account.<p>It&#x27;s pretty easy to add a rule in most email providers that forward only message matching certain patterns - you could even provide documentation of what patterns to include.
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ddavidnover 9 years ago
I&#x27;ve used Paribus, and although I&#x27;m not usually a fan of letting services connect to my email (even the one I use for shopping), I like it. I&#x27;ve received a few refunds from products that I have pre-ordered and then watched the price drop the day after it came out. Amazon has been happy to honor all these requests so far.
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Nemantover 9 years ago
How is Paribus taking that 25% cut? Do I have to put my banking details in the app?
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sirtasticover 9 years ago
I&#x27;m currently subscribed and using it. I&#x27;m an amazon prime subscriber who makes several purchases a month and so far it&#x27;s returned $1.68 back to me. As a free service, awesome.
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pragmaticover 9 years ago
How does this compare to Walmart&#x27;s savings catcher? <a href="https:&#x2F;&#x2F;savingscatcher.walmart.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;savingscatcher.walmart.com&#x2F;</a><p>It appears that savings catcher is only for current prices, not prices that drop later.
moonkaover 9 years ago
I&#x27;ve been using this since April, and do a ton of shopping on Amazon. I&#x27;ve saved $27 since joining, and since I wouldn&#x27;t have checked those, I consider it free savings. One negative is that it doesn&#x27;t support the 2-FA for Amazon.
stephenitisover 9 years ago
I&#x27;ve used it and am awaiting the result of a $26 dollar request from Target. (dropped prices on barstools)
eachroover 9 years ago
Does Paribus get anything out of this besides data? Do company&#x27;s buy Paribus&#x27;s data?
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crocowhileover 9 years ago
Will this work with amazon uk?