Great product! I already use it and my retention have just explode. My users now talk to me easily and I can retrieve a lot of feedback. I have test other products like intercom and cie and in two words: it's expensive for a lot of complicated tools that I will never use.
Looks really great!<p>Do you guys plan to open up the plugin capabilities? We're building a marketing automation platform that we're hoping to connect to support software as well