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Three large internet services share the same SMS short code

2 pointsby biturdabout 9 years ago
I just noticed, as I add SMS 2-factor authentication to my contacts.app to keep them tidy, that 2-factor authentication, which I am using for Facebook ( only on the web, I was tired of their 300 pound app ) and Yahoo!, as well as eBay, all use the same SMS short code for 2-factor authenticating me.<p>Is this safe? This is a security feature, so I would assume you would not want other companies using your same short code, unless they were partners, or there was some shared authentication service they are using. Though I don&#x27;t believe any of the SMS services out there are running low on short codes.<p>I am not aware of either of these 3 companies being in any form of an alliance. I have no idea who to contact about this, any suggestions?<p>If you are curious, the short code is 732-873, you may want to search your logs and see if that number shows up for even more companies that just the three I have located so far.<p>Thanks.

1 comment

anexprogrammerabout 9 years ago
Not uncommon at all.<p>Chances are the short code is the SMS aggregator or 2FA service they&#x27;re using. Google turfs up some spam complaints for that number, so it&#x27;s probably their aggregators standard US shared number. Twilio or whoever.<p>Most aggregators have a selection of short codes, internationally. Same goes for the more popular SMS enabled services - they&#x27;ll have a short code shared for all their customers. Now in most countries that 2FA text will have a customer chosen text senderID eg &quot;eBay Authorization&quot; by the service, and short codes saved for when the service needs to handle incoming texts. USA and Canada insist on numeric sender ID so using a short code is more common. Outside the US you never get to know it&#x27;s a shared aggregator or service, and probably can&#x27;t reply to it.<p>Shared codes are common, mainly because of the cost and lack of availability. US is, from memory, somewhere around $1k a month for a random number, potentially quite a bit more if it&#x27;s a 4 digit or word association. USA and Canada stand out as the difficult&#x2F;expensive ones globally for SMS.