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Rapportive - making excellent service scale

105 pointsby niravsabout 15 years ago

20 comments

jayairabout 15 years ago
I think their lander is a good example for developers who need some help designing their landers.<p>Just focus on two key things.<p>1. Understand the purpose of your page and try to do the least possible. Ex: explain what the product does or create hype, ease of sign up or show benefits of product etc. 2. Reduce the noise on the page so you can accomplish it well. Do this by either increasing contrast for the interface elements or reducing the number of elements.<p>Too often people get caught up in making it pretty. So their priorities end up looking like:<p>1. Lets make it pretty 2. Tell them everything about our product<p>And so for a lot of developers doing design they fail at the first step and ultimately end up with a poorly designed page that is crammed with info.<p>Take some pointers from these guys and when in doubt "show less".
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abossyabout 15 years ago
Their website is beautiful; simple, elegant and tells me enough about what they do for me to want to install their plugin. I wish more companies could present their products so concisely.
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volomikeabout 15 years ago
I see problems where others seem happy about it.<p>- Security. They appear to be receiving my email address and those I interact with. I wonder how long they store that. I wonder how securely they encrypt that in their database, or if they don't encrypt that at all. Do they submit to annual security audits with that valuable information? Is any of that information subject to USA government security audit laws like Sarbanes-Oxley?<p>- Do a whois on them and you get a DomainsByProxy thing. That doesn't give one a warm fuzzy feeling, security-wise.<p>- The Notes area at the bottom -- does that mean that someone can write something malicious about me and everyone who receives an email from me, who has Rapportive installed, can see that message? Or, is that just a personal, private notes area just for me and no one else? If it's a public thing, then wow -- I have a serious problem with that.
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kljensenabout 15 years ago
Nothing mentioned about privacy of my email...otherwise ubercool
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jaredhansenabout 15 years ago
This is fantastic - works well so far and is overall beautiful. If I were you guys though, I'd be a little worried that google is going to kill it because it replaces the ads in gmail, which are the revenue producers. Is there a plan in place for what happens when google starts to get annoyed about that?
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hiroprotabout 15 years ago
Kinda remind me of Gnome Dashboard:<p><a href="http://nat.org/dashboard/" rel="nofollow">http://nat.org/dashboard/</a><p>Ah, those were the days ;)
davidmurphyabout 15 years ago
So it basically covers up Google's ads in Gmail? No thanks. I get a great product for free from Google and I want them to benefit by selling ads that I see.
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coffeemugabout 15 years ago
How do I uninstall it on Chrome and OS X? I can't find a way to do it. My main pet peeve right now is that once Rapportive loads, I can no longer unlabel an e-mail by clicking a little 'x' next to the label. (Yeah, it's relatively minor, but breaking host functionality isn't nice :D)
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hiroprotabout 15 years ago
Wow:<p>"Sorry — currently we only support Chrome and Firefox. We will support more browsers soon (the next is probably Internet Explorer)."<p>No Safari? And it's not next on the list? That's a bit odd, given that they support Chrome.
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jamesmcintyreabout 15 years ago
just sent this email to the rapportive team (I'm guessing rahulvohra will be the first/only to respond since he's "on top" of this HN thread):<p>-----<p>When "mail.google.com" loads (the "inbox view") the emails from people in my crm/social networks should be "glowing" or "jumping out at me". I LOVE your guys' product as is, but won't you really be maximizing efficacy by splitting the inbox into two "virtual" inboxes: one being messages to me from outside my crm/social network and two being those messages from people already in my crm/social network.<p>If you add this feature, not only will you meet your desired target demo use case but open yourself to the use case for average consumers who would like to only see gmail emails from facebook friends (and ignore the rest, aka SPAM). In this case I'd recommend your web app living a "dual-brand" life and branch development (if i had to guess this would double your odds of being acquired by Google, Google know's email's on it's last leg so if your app can bridge the old to the new (Google Wave) for both consumers and business users than whats a few hundred million to nab them up? lol)<p>Good luck! Thanks for rapportive!<p>-----<p>Do you guys agree? (that the "inbox view" would be the "killer feature" of this app)
Locke1689about 15 years ago
Very cool -- I'd just be worried about the companies switching APIs on you. If you're prepared for that then more power to you. Or maybe you're just scraping the sites themselves and blobbing them over to the side? I guess my technical understanding of how it works is a little fuzzy.
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muonabout 15 years ago
For me it mixes up the identities. Looks like it fetches data based on Name rather than email id.
zaidfabout 15 years ago
"We're currently searching for this address. Please check back shortly and we should know more."<p>Do you guys scan through all the emails at once or will I see that every time I open a new recipients email?
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zaatarabout 15 years ago
No mention of whether they support Google Apps hosted email too. That would be cool to have on top of just Gmail.
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brandnewlowabout 15 years ago
This is sick. Good work. You took something I use all the time, every day, and made it better. Thanks.
jarsjabout 15 years ago
great landing page. I am inspired.
tzuryabout 15 years ago
installed it and played with it few minutes. 2 questions: 1. why can't I delete notes? 2. are you calling the ability of adding notes to a contact CRM?
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jasonlbaptisteabout 15 years ago
wow, well done. Seriously, i am now a user for life and id probably pay you for stuff. Not sure what yet, but you'll figure that out :-).
urlwolfabout 15 years ago
really like it, but it's not compatible with another chrome extension I like, better gmail.
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dustingetzabout 15 years ago
i would pay a small fee to legitimize our relationship so i can trust you more.