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AWS Service Interuptions

78 pointsby codingninjaalmost 9 years ago
AWS Is currently having issues with a bunch of our instances and the console reports the following error &quot;An error occurred fetching instance data: The service is unavailable. Please try again shortly. &quot;<p>Anyone else experiencing a problem?

18 comments

romanralmost 9 years ago
It will take a direct hit with nuclear weapon on the datacenter for Amazon to change icon to red on service status page.
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lobealmost 9 years ago
Not sure if relevant to this issue, but Sydney is currently being hit with one of the biggest storms I can remember in the past few years. Probably not crazy enough to take down a DC, but might be a contributing factor in this outage.
origami777almost 9 years ago
I realize that some systems may need to have all of their servers located close together in a single AZ. But barring that, if this took you offline, you should really consider spreading your instances across AZs. It&#x27;s so easy there&#x27;s no excuse not to do it.<p>Another thing to look into is EC2 Auto Recovery [1]. I don&#x27;t know if this would&#x27;ve kicked in with today&#x27;s event, but it&#x27;s worth setting up as an extra safety net.<p>[1] <a href="https:&#x2F;&#x2F;aws.amazon.com&#x2F;blogs&#x2F;aws&#x2F;new-auto-recovery-for-amazon-ec2&#x2F;" rel="nofollow">https:&#x2F;&#x2F;aws.amazon.com&#x2F;blogs&#x2F;aws&#x2F;new-auto-recovery-for-amazo...</a><p>edit: I&#x27;m basing this off the status page which indicated that only one AZ was impacted.
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sidcoolalmost 9 years ago
From AWS status page for Asia Pacific:<p>10:47 PM PDT We are investigating increased connectivity issues for EC2 instances in the AP-SOUTHEAST-2 Region.<p>11:08 PM PDT We continue to investigate connectivity issues for some instances in a single Availability Zone and increased API error rates for the EC2 APIs in the AP-SOUTHEAST-2 Region.<p>11:49 PM PDT We can confirm that instances have experienced a power event within a single Availability Zone in the AP-SOUTHEAST-2 Region. Error rates for the EC2 APIs have improved and launches of new EC2 instances are succeeding within the other Availability Zones in the Region.<p>Jun 5, 12:31 AM PDT We have restored power to the affected Availability Zone and are working to restore connectivity to the affected instances.
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karmacondonalmost 9 years ago
I recently switched to Google Compute Engine. It&#x27;s cheaper and so far more reliable than AWS. Might be another option for some people here.
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WDCDevalmost 9 years ago
Our Sydney EC2 DB instance is stuck spinning in the &quot;stopping&quot; state so we are basically offline right now. The team is working on getting a new DB instance set up, but I read that our payment provide, Westpac, is also having issues. So even if we do get back online, users might not be able to purchase.<p>What a mess.
MasterNayrualmost 9 years ago
For all intents and purposes, we&#x27;re completely offline at the moment. It&#x27;s clearly some serious issue because the icon for EC2 in Sydney on AWS&#x27; status page is yellow, rather than the usual green tick with the small &#x27;i&#x27;.
25thhouralmost 9 years ago
Still down 5 hours later. ELB won&#x27;t register instances. Ugh
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PebblesHDalmost 9 years ago
Another confirmation here, all services in our Sydney AZ are down. AWS Support last mentioned a power failure or similar in AZ1, but some of ours are coming back online now.
DenisMalmost 9 years ago
I see lots of people using ELB for load balancing. Anyone tried using DNS on top of ELB to spread the load? That might just save you from the extended downtime.
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aaratnalmost 9 years ago
Works for me - Sydney Region
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rmdossalmost 9 years ago
Yes, AWS EC2 (Sydney) is completely offline from what we see. We have almost 10 servers there unaccessible for over an hour.
mhealyalmost 9 years ago
Yes, it seems that zone A is completely down. However, load balancers seem to be affected as well.
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schappimalmost 9 years ago
Still having issues with accessing apps hosted on Elastic Beanstalk on AP-SOUTHEAST-2 Region. Restarting app servers &#x2F; rebuilding the environment doesn&#x27;t make a difference.
theatheaalmost 9 years ago
Curious if you are all based in Australia, or if the Sydney outage is effecting other regions?
vfulcoalmost 9 years ago
Anyone having problems with BJ servers? My site is not running, <a href="https:&#x2F;&#x2F;www.weisisheng.cn" rel="nofollow">https:&#x2F;&#x2F;www.weisisheng.cn</a>, I can not SSH into machine nor access login page to AWS dashboard.
mysteriousmangoalmost 9 years ago
We appear to be back online, however all machines have rebooted.
25thhouralmost 9 years ago
ap-southeast-2 EC2 appears to be completely offline for us