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Coming changes to Apple's App Store

271 pointsby jontayespalmost 9 years ago

39 comments

AlexandrBalmost 9 years ago
As someone who buys a lot of apps this is very disappointing. Things that would make me buy MORE apps (demos, upgrade pricing, better support) are still not in the app store, meanwhile the one pricing model I detest (subscriptions) is being added.<p>I suspect I&#x27;ll be buying far fewer apps if there&#x27;s a mass movement from a purchase model to a subscription model among app developers. I&#x27;m perfectly happy to pay $20-30 for an app (even a simple app) if it provides value and I&#x27;m happy to pay for major upgrades or additional content&#x2F;features, but I won&#x27;t pay $20-30 a year just to maintain the ability to launch an app on an ongoing basis.<p>In addition, after years of terrible search in the app store, coupling search improvements with search-based ads is just a kick in the shins.
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localhost3000almost 9 years ago
As an indie developer my single biggest gripe with the app store (after the obviously asinine review process) is the resetting of visible app reviews any time an app is updated. This is an incredibly expensive tax on shipping app updates which creates a strong disincentive to not incrementally improve your product and a strong incentive for sleazy developers to buy fake reviews when they do ship an update. I detest this part of the app store. DETEST.
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adrianhonalmost 9 years ago
Almost exactly one year ago, we switched Zombies, Run! - a fitness game - from being a paid app ($4-8) to a free-to-play app with subscriptions ($4&#x2F;month, $20&#x2F;year). Unsurprisingly, I&#x27;m delighted by this announcement, because it rewards apps like ours that provide long-term value and entertainment for our users.<p>Clearly a subscription model isn&#x27;t for many apps - probably most apps. But it was right for us, as we&#x27;ve been maintaining and improving Zombies, Run! for over four years now, and every week we add new content. With a subscription model, we only get paid if people decide we&#x27;re good enough to commit to over a long period of time. Since we&#x27;re about helping people exercise, I think that&#x27;s fair enough.
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surdsalmost 9 years ago
Subscription model for all apps...<p>I don&#x27;t see a reason to subscribe for apps that are one-time pay and periodic long term use. There is a fine line here that developers will have to be cautious not to cross. A lot of apps have no reason to be subscription model, but the prospect of recurring revenue is too tempting.<p>Edit: On the other hand, this is totally awesome for services and products that already offer subscriptions on other platforms or on the web, like online streaming, education, and as someone mentioned here, tools like Sketch.
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matt2000almost 9 years ago
One interesting side effect of this might be that reasonably priced single-payment apps might seem desirable again. If a lot of apps switch to a $0.99&#x2F;month subscription, then even a $4.99 one time payment might seem ok, whereas right now it would considered expensive by most users.
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uptownalmost 9 years ago
&quot;Part of that energy has been channeled into figuring out how to sell developers on subscription services, and not only that, but how to keep them keeping on with those subscriptions. Previously, only apps classified as news, cloud services, dating apps, or audio &#x2F; video streaming apps could sell subscription content. Now it’s open to all product categories.<p>For the first year of a subscription Apple will maintain its 70 &#x2F; 30 revenue share; after one year, the new 85 percent &#x2F; 15 percent revenue share will kick in (applied per subscriber). The new app subscription model will roll out to developers this fall, though if app makers have subscribers they’ve already retained for a year, the new revenue split starts June 13th.&quot;<p>That&#x27;s a big change.
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jaxondualmost 9 years ago
Apple has put up a &quot;What’s New in Subscriptions&quot; site with a &quot;Coming Soon&quot; label: <a href="https:&#x2F;&#x2F;developer.apple.com&#x2F;app-store&#x2F;subscriptions&#x2F;whats-new&#x2F;" rel="nofollow">https:&#x2F;&#x2F;developer.apple.com&#x2F;app-store&#x2F;subscriptions&#x2F;whats-ne...</a><p>Also for Search Ads (Coming this fall): <a href="https:&#x2F;&#x2F;developer.apple.com&#x2F;app-store&#x2F;search-ads&#x2F;" rel="nofollow">https:&#x2F;&#x2F;developer.apple.com&#x2F;app-store&#x2F;search-ads&#x2F;</a>
AndrewKemendoalmost 9 years ago
All I know is that their review process has gotten WAY faster and better over the last month, as in 24 hour review which has been awesome. Have other people noticed this?<p>I wonder if they added capacity or dropped review quality - so far we haven&#x27;t seen a drop in quality and they are able to catch problems at about the same rate.
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archagonalmost 9 years ago
Bleh, subscriptions. I&#x27;m fine with them if your app is offering features that require use of your servers, but it seems many indie developers are interested instead in charging for the &quot;privilege&quot; of running local code on your device (as with Photoshop). I&#x27;ll pass.
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palakchokshialmost 9 years ago
There are so many problems with the AppStore that need to be fixed and I hope atleast some are with these additions to the AppStore.<p>1. Fix app discovery<p>2. Fix app search before putting search ads. e.g. if your app name has a symbol in it searching by app name will NOT return your app in the search results.<p>3. App review times can be further reduced by automating the review process<p>4. Try it before you buy it option<p>5. Better UX
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chjalmost 9 years ago
Few customers realize that how much it costs to keep an app going: platform API and UI change will either break your app or uglify it. If the app is using external service, then the service API could change too and that causes a lot of work. New device models come, and you will need a lot of work in redesigning the user interface. Even if you are not adding new features, the cost is real to developers especially if the market for this app is small.
abalonealmost 9 years ago
I wonder if Apple is taking more than a 50% haircut on this post year one.<p>Credit card fees come out of their share and those could very well account for the bulk of the 15%. Even if Apple pays nothing in payment processor markup, there is a fixed minimum &quot;interchange&quot; cost that everyone has to pay (even Walmart). For &quot;ecommerce&quot; it&#x27;s:[1]<p>Credit: $0.10 + 1.8-2.4%<p>Debit: $0.21 + 0.05%<p>Those 10-21 cent minimums make a big dent in smaller transactions. For a monthly recurring charge of $1.99, already 6% of that goes to credit card interchange. That leaves a 9% gross margin for Apple (4% if debit).<p>At $0.99, Apple&#x27;s margin drops to 3% on credit, and they lose money on a debit card.<p>Now, there is a &quot;small ticket&quot; interchange category that one would hope these transactions would qualify for. That&#x27;s just $0.04 + 1.65%. But it says it requires a swipe, so I&#x27;m not sure. From a fraud risk standpoint Apple Pay <i>should</i> be treated <i>better</i> than a swipe, but I&#x27;m not sure if the rules have caught up yet.<p>[1] <a href="https:&#x2F;&#x2F;usa.visa.com&#x2F;dam&#x2F;VCOM&#x2F;download&#x2F;merchants&#x2F;Visa-USA-Interchange-Reimbursement-Fees-2015-April-18.pdf" rel="nofollow">https:&#x2F;&#x2F;usa.visa.com&#x2F;dam&#x2F;VCOM&#x2F;download&#x2F;merchants&#x2F;Visa-USA-In...</a>
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jaxondualmost 9 years ago
Interestingly Sketch app announced today they&#x27;re changing to a subscription model soon. Sketch app abandoned Apple store last December. Looks like Sketch will be back to Mac App Store this fall.<p>It is sad that Apple only took action now, after years of requests and complains by indie developers. Now that app boom is over, I doubt this App Store changes will have any impact.
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have_faithalmost 9 years ago
I detest subscriptions of all kinds. I don&#x27;t want to manage them. I don&#x27;t want to figure out how much I&#x27;m paying out per month across all types of subscriptions. I don&#x27;t want a service to manage it for me, I just don&#x27;t want the cognitive overhead. I don&#x27;t want to remember the terms of each subscription, how long it takes to cancel (if and when I can get through to someone to cancel it). Or the fact that I lose access to something when I stop paying. I don&#x27;t want to forget to cancel it only to find I&#x27;m bound to another 6 months. Etc, etc. I could go on.<p>I also strongly dislike that they know that x% of users after signing up will barely use the service and it&#x27;s essentially free money. I know this is why they do it, and I won&#x27;t support companies for trying to take advantage of users.
sagivoalmost 9 years ago
the +15% more after a year is a joke. like this article mentioned - the majority of the apps are games, games after a year are usually forgotten and they make most of the revenue on their first year on the market.<p>about subscriptions - i don&#x27;t see any reason a developer would share the subscriptions revenue with apple while they sale it for free and make in-app subscriptions.
lipsalmost 9 years ago
This won&#x27;t substantially change anything, given the existing power-law type distribution of app-store earnings. When the ~app~ store debuted, I called it the K-Martization of software. This is just Apple expanding into Rent-A-Center.
canistralmost 9 years ago
I wonder if this will further reinforce the notion of the &quot;Dunbar&#x27;s number of apps&quot;. In the sense that on a country-by-country basis, the disposable income of people could become the limiting factor affecting how many apps that users install.<p>If the supposed cognitive load of people for using apps is around 26-27, then is there an economic load that says that people will max at say--- $60&#x2F;month--- in total app subscriptions in the US? And this number could change drastically for users in other countries based on fluctuating dollar values.
galistocaalmost 9 years ago
Unless there&#x27;s a legitimate reason for subscription (if it&#x27;s cloud based and deals with private content) the law of supply and demand will kick in, which means it will work for these particular types of apps but won&#x27;t work for others because there&#x27;s always going to be a competitor who will provide the same service for free.
rodeoclownalmost 9 years ago
In my opinion, the two most important features as a developer for the App Store:<p>1. Rolling deploys - right now releasing on iOS is scary and big bang, combined with the review process it keeps devs up at night worrying. 2. AB Testing on images and copy - you can only update this on each (scary) release, so you can&#x27;t learn what works quickly.
overcastalmost 9 years ago
Am I the only one exhausted by &quot;apps&quot;? I&#x27;ve gone as far as to limit myself to only two pages worth on my phone, without folders. I feel like most apps could just be the mobile&#x2F;responsive versions of the existing site. Maintaining separate interfaces always leads to inconsistencies.
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zkirillalmost 9 years ago
Our business management app is free to use on iOS but we charge a monthly subscription to use the web client and that has been working pretty well. With these coming changes I wonder if it would make sense to start charging monthly subscription for Pro features on iOS and how users will react to that.
dcw303almost 9 years ago
Apple&#x27;s revisions to the App Store reinforce that they consider it a rival to the World Wide Web.<p>Google cornered Web search. Reaction: As they own the walled garden, Apple completely control search within the App Store. Adwords owns Web Advertisitng. Reaction: Apple will launch paid search in the App Store. Companies like Netflix, Blizzard, and Salesforce have direct lines to their customer&#x27;s wallets through subscriptions. Reaction: Apple will launch subscriptions in App Store and take a cut from their developers.<p>I don&#x27;t see any of this as a surprise. In fact, I see it as Apple playing to their own strengths. The web is too open a platform for Apple, and history has shown they don&#x27;t succeed when they don&#x27;t have control.
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nfriedlyalmost 9 years ago
I won&#x27;t say that I really <i>like</i> the idea of search ads, but I think it will be better than the current situation because it should at least reduce the amount of money that&#x27;s currently spent on illegitimately gaming the search results.
JustSomeNobodyalmost 9 years ago
Wait until most apps have switched to subscription, sell yours for a one time price, profit from those users who hate subscriptions.<p>Maybe not sustainable, but hopefully keep you in the black until the next project.
intrasightalmost 9 years ago
Reading this discussion, I&#x27;ve seen several comment on the &quot;hassle of managing all those subscriptions&quot;. But wouldn&#x27;t it be the case that the app store is going to do that for you, and give you both a single notification channel and a single point of management? Isn&#x27;t that the whole purpose of managing the subscriptions through the app store instead of having customers visit your web site directly? Isn&#x27;t that what Apple is getting %15 to perform?
cpetersoalmost 9 years ago
If a user doesn&#x27;t renew their subscription in year 2, can they continue to use the &quot;year 1 app&quot; without receiving year 2 updates? Or does the year 1 app just go dark?
kybernetykalmost 9 years ago
&gt; All he will say about free trials and paid updates is that Apple &quot;looks at everything. We evaluate what will be a better experience for the user, and we make choices based on that.&quot;<p>How are free trials not a &quot;better experience for the user&quot;? I just don&#x27;t understand Apple&#x27;s paranoia when it comes to free trial versions.
post_breakalmost 9 years ago
Death by a thousand cuts. All those apps that charge to turn off the ads? Suddenly you pay yearly for that. iAP to unlock those extra levels&#x2F;features&#x2F;etc, better pay the tax man because those will now be yearly. Apps will no longer be &quot;upgraded&quot; from 1.0 to 2.0 where you have to pay for the new version. No, you pay that yearly fee whether you like it or not. Sorry this isn&#x27;t going to turn out well and I might just have to switch back to android where there are things like 2 hour to 48 hour return policies.
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pkambalmost 9 years ago
Are these changes coming to the Mac App Store?
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bitLalmost 9 years ago
How to kill your platform 101: Subscriptions
johanschalmost 9 years ago
I guess these are the kind of innovations we can look forward to while Cook is running Apple. :&#x2F;
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tdaltoncalmost 9 years ago
This is a very un-apple way to announce major changes.
DavideNLalmost 9 years ago
I wonder if the ad-blocker works on those ads... :)
1_2__3almost 9 years ago
Apple wants a subscription service because then they can hobble the developers AND the users to prevent them from ever leaving.
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cloudjackeralmost 9 years ago
They need to make cancelling subscriptions easier
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codecamperalmost 9 years ago
Why not just A&#x2F;B test trials &amp; see how they do? Apple could be missing out on a sizable amount of revenue.
embiggenalmost 9 years ago
What a terribly written article.<p>Just give me the TL;DR already please!
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Emma11almost 9 years ago
Apple is also going to start showing search ads for apps in its iOS App Store search results for the first time, something the company had previously resisted. &quot;We’ve thought about how to carefully do it in a way that, first and foremost, customers will be happy with,&quot; Schiller says, adding that he believes the ad auction system in App Store search will be &quot;fair to developers, and fair for indie developers, too.&quot;<p>Brace for the shitstorm<p>My comment on reddit:<a href="https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;apple&#x2F;comments&#x2F;4n62ny&#x2F;app_store_20&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;apple&#x2F;comments&#x2F;4n62ny&#x2F;app_store_20&#x2F;</a>
rosalinekarralmost 9 years ago
&gt; For the first year of a subscription Apple will maintain its 70 &#x2F; 30 revenue share; after one year, the new 85 percent &#x2F; 15 percent revenue share will kick in (applied per subscriber).<p>This is the exact opposite of what Apple should do. App startups in their first year need all the revenue they can get. After the first year, most of those companies have either reached profitability or gone out of business.<p>This policy is going to mean more revenue for the large, established app companies, like Instagram or Snapchat, and less revenue for any potential usurpers. They&#x27;re effectively suppressing innovation and locking in any monopolies they&#x27;ve helped to build.
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