I've been a subscriber since nearly the beginning but I'm not renewing. The service itself has become incredibly subpar and they've screwed up quite a few times. Add in the fact that they force you to use points or they expire and the products are always overpriced. They had a bunch of customers and I imagine I'm not the only one who no longer sees the value. This tells me more about their product no longer holding the same value more so than the current technology situation.