I do a lot of training too...so I appreciate ideas to make it better.<p>At the same time, I found myself thinking: Is this the equivalent of a Gilded Age course on "How to be a good manservant or lady's maid". It just seems somehow disconnected from the economic system that defines student's options and the expectations put on them. Even the course itself was funded by social programs - another artifact of the economic context. That must say something about the actual value of the course to students (like, can they realistically benefit from such a course?).<p>I don't know the point of my comment...it's just my thoughts.