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Ask HN: Tech support/emergency contact for small business

3 pointsby ZeroMinxalmost 9 years ago
We are a small company with only one technical person. This poses a couple of problematic scenarios;<p>- The technical person must always be available for support if something goes wrong.<p>- If the technical person is hit by a bus, there&#x27;s going to be trouble for the company.<p>I&#x27;m curious how others have dealt with these issues, other than hiring another technical person.<p>Have you hooked up friends&#x2F;family? Companies to recommend? Some type of insurance (for point 2)?

1 comment

leesalminenalmost 9 years ago
I&#x27;m also curious. I&#x27;m the sole technical person at our company and feel as though I can&#x27;t go anywhere outside of cell coverage, can&#x27;t leave my laptop at home, and have to sleep lightly so as to not miss an alarm.
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