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The Elves Leave Middle Earth – Sodas Are No Longer Free (2009)

105 pointsby RKoutnikover 8 years ago

14 comments

anthony-jamesover 8 years ago
As an accountant, I feel like employees are severely underpaid in highly-skilled markets (like tech, not accounting), and I think that companies don&#x27;t actually capture the true cost of a single full time employee.<p>Most see a salary, benefits, fringe costs (like hiring HR and finance teams), lunches, etc. Some of the better firms add in the cost of hiring employees with intangibles, like communication, poise, and professionalism, but the truly great see the largest potential cost - that they do better work at a competitor.<p>If you&#x27;re paying an engineer $100k to add 150k worth of value to your product, the true value of their work is $300k: $150k worth of value to you, and $150k worth of value that isn&#x27;t added to your next closest competitor.<p>It&#x27;s the same reason football teams say &quot;defense wins championships&quot; - because Defense is the only position where you can simultaneously score points and stop your opponent from scoring. Offenses can only score.<p>Now, that employee shouldn&#x27;t be paid $300k because that&#x27;s the true value for the organization, rather, they should be paid as close to the marginal benefit they directly apply to the organization - in this case, $150k. Doing so may be a breakeven point from a cash perspective, but a billion dollar company that breaks even is worth more than a lemonade stand making $10 profit.<p>From an accounting perspective, this can be observed as employee expenses (temporary equity accounts) providing value to products (permanent asset). When the employee is terminated, the assets still remain, so for anyone with any equity stake in the firm, it is beneficial to pay as much as possible up to the point that the company a) doesn&#x27;t run out of runway, b) retains talent to further grow the assets and c) doesn&#x27;t grow competitor assets.<p>The CFO that cut soda costs by $10k also boosted the equity of all the competitors that hired the disgruntled employees - and most likely by a value greater than $10k, and multiplied by each employee that left.<p>Just my $.02<p>Edit: Cut soda costs by $10k total, not per employee
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dpandeyover 8 years ago
Small perks like free lunches, gym membership or a massage every month are huge in making employees happy.<p>We&#x27;re a seed funded company and provide free lunches to our employees. We also reimburse up to 100$ a month for fitness&#x2F;gym memberships. Some of my friends working in large organizations don&#x27;t get these perks, and point out that they&#x27;re wasteful of a company that is cash flow negative and trying to conserve capital.<p>What most people with such mindset don&#x27;t realize is how valuable inspired people can be. For employees to be inspired, they must do work they find meaningful and they must be appreciated and challenged. But they also must realize the company genuinely cares about them. Then they <i>want</i> to give back to the company; they want to exceed expectations because they love how the company cares about them.<p>Now you need to show care to employees on an everyday basis, but one amazing way to show it is with perks like these. 100$ a month for gym or 200$ a month for lunch per employee is not outrageous if you compare that with how much you pay them every month. It&#x27;s almost miniscule. Also, in most startups at least, they&#x27;re getting paid below market rate in exchange for equity etc. Not having to worry about lunch or gym everyday makes a huge difference psychologically.<p>The one situation where you can justify cutting perks is when the company is going through a genuine crisis, cutting the perk is critical to get through, and you let everyone know this is temporary and it&#x27;s just something we all must do to get through this crisis. Otherwise, instead of trying to cut soda out, the management needs to focus on growing revenue and profits and ask themselves why they&#x27;re not succeeding there as much as they&#x27;d like to. Hiding behind a soda cut isn&#x27;t going to fix the issue.<p>PS: I used to worked at Salesforce where we got several days a year off just to go volunteer time at non-profits. You&#x27;d be amazed at how much employees love the company for allowing them to do things non-work related that they&#x27;re passionate about just a few days a year while getting paid for it. It says that the company has a warm heart. The impact shows up in the company&#x27;s relentless growth year after year. Same with companies like Costco. Showing care for employees has an outsized impact on the bottomline.
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imagistover 8 years ago
&gt; The most talented and senior engineers looked up from their desks and noticed the company was no longer the one they loved.<p>This is well-worded. The problem for these execs wasn&#x27;t that the company was no longer a good place for engineers. The problem was that the engineers <i>noticed</i>.<p>Don&#x27;t be the engineer who doesn&#x27;t notice their job sucks until they start charging for soda. By that point you&#x27;ve been working for a terrible company for a long time.
everyoneover 8 years ago
The free soda n junk in startups is bullshit. I&#x27;d rather get paid a little more and spend that on what I choose (something healthy). Who would be enticed by that? What is enticing to me is the freedom to work how&#x2F;where&#x2F;when I want.
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mcguireover 8 years ago
&quot;<i>It never ceases to amaze me how many startups make the mistake of killing off the free drinks.</i>&quot;<p>(One of the comments on the page.)<p>But wait a minute. Killing off the free drinks is just the signpost. The change is primarily in the size and the culture of the company itself. Charging for sodas might be the first, but it isn&#x27;t the biggest change that the company is going to, and going to have to, make as it grows.<p>Does anyone really believe that IBM, Amazon, Facebook, or Google would still be their happy fun startup selves if they still gave away free sodas?
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kevin_b_erover 8 years ago
&gt; Some had already been irritated when “professional” managers had been hired over their teams with reportedly more stock than the early engineers had<p>That right there is a huge warning sign that they&#x27;re not valued well and that they never were.
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peterwwillisover 8 years ago
I still don&#x27;t understand why companies would willingly serve free drinks (and snacks) that they know will only deteriorate the health of their employees. Free drinks, sure, but 290-calorie cans of sugar, and bags of fat? Say what you will about adults having free will to make bad choices, but your company doesn&#x27;t give away free cigarettes.
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pascalxusover 8 years ago
What? They quit the company because they no longer got free sodas? I&#x27;d rather have an extra 300$ of salary per year, than free cans of Sugar all year. And, if the best developers have so much bargaining power as to leave, just because of sodas, why aren&#x27;t they leaving toxic work places like Amazon in droves?<p>Other places are cutting cost in far more profound ways: laptops and computer equipment, etc.
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CarolineWover 8 years ago
(2009)<p>That&#x27;s not to say that it&#x27;s no longer relevant. It is relevant, perhaps even more so now. But it was written in 2009.<p>Have things changed?
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gopalvover 8 years ago
&gt; It’s about the company’s most valuable asset – its employees.<p>There are often two ways to look at that statement.<p>Employees aren&#x27;t fungible and how that cuts both ways.<p>The longer someone works in an established company the more tribal knowledge they accumulate to the extent that an equally talented fresh face cannot replace.<p>And the other is that some employees have already done their part &amp; are now not easily moved into a different role (Peter principle or otherwise).<p>That fine line is somewhat scary to look at, particularly when you work in a boom-bust environment like a video game company or when the company does a tough pivot.
gdulliover 8 years ago
My company is just about to make a mistake like this. It&#x27;s sad to know it&#x27;s coming and watch it happen in slow motion.
pdimitarover 8 years ago
The thing that irks me about ALL of the places I ever worked at is that they prefer to shower you with benefits like [small partial] free dental, gym memberships, food stamps, and what not.<p>It seems nobody ever stops to think &quot;Hey, our employees are ADULTS, right? How about we just give them all these money as a flat paycheck increase and let them decide what to do with them?&quot;.<p>I switched desires many times in my life. Sometimes I&#x27;ve been going regularly to dentists, other periods I&#x27;ve been going to the gym, and then I have been eating twice a day for months -- and half a year later I wake up to the fact that it&#x27;s much healthier to eat 5-6 times a day (but food stamps don&#x27;t cover for more than 1 meal), and then a year later I figure I simply want to watch most of the modern sci-fi TV shows in several huge binge sessions. Examples abound from mine and many others&#x27; experience.<p>These organizational policies are pandering to the common lowest denominator. <i>THIS IS ABSOLUTELY FINE</i>. The part that pissed me off in many of my office jobs in the past is that the managers fail to recognize the people who don&#x27;t want their free things and would prefer another format of loyalty bonuses.<p>The biggest failure of the management in organizations like those in the OP is the fact that these people are under the illusion that they can shoehorn their people into strict processes during one big effort session, and then never do management ever again.<p>This never works.
desireco42over 8 years ago
This old, famous article from Steve Blank... not sure what to make of this?<p>Did Google started to charge for it&#x27;s meals or something?
flintyover 8 years ago
Is this in response to the bloomberg article on how the new CFO over the past year has been cutting moonshots?