If I wanted to read news / learn some best practices about:
- using e-shops: Magento, Woocommerce, Spree etc.,
- designing email workflows with Mandrill/MailChimp,
- configuring CRMs,
- getting customer tracking and A/B testing infrastructure up and running,
- payments gateways,
- handling invoices,
- fast deployments and system monitoring,
- etc.,<p>where would I go?
Not great ones. Most people who do eCommerce work for agencies, and their knowledge tends to be proprietary and a selling point of the agency. The people who know the most about different platforms... either work for the company that puts it out (and are bound by NDA / biased), or work for agencies (and are bound by NDA / biased)... so hard to get a real open dialogue going about eCommerce. Without equal footing... a community board would fall apart pretty fast.<p>And... of course, most eCommerce platforms have various certification programs / partnership levels so they aren't interested in giving away knowledge for free.