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Our customer hated our pricing plans. This is how we fixed it

1 pointsby secondmodover 8 years ago

1 comment

jaclazover 8 years ago
IMHO they hardly &quot;fixed&quot; anything.<p>Besides the (irrelevant but mathematically and financially incorrect) higher price per unit of the &quot;Medium&quot; plan against the &quot;Small&quot; plan of 14.90 vs. 14.50 per user, they have only re-labeled Personal&#x2F;Pro&#x2F;Enterprise to Small&#x2F;Medium&#x2F;Large, while:<p>1) Increasing &quot;Small&quot; by roughly 30% from 10 to 14.50<p>2) Leaving &quot;Medium&quot; as it was before<p>3) Lowering &quot;Large&quot; by roughly 50% from 25 to 12<p>So, if I hypothetically had 12 &quot;Enterprise&quot; users before, I paid 300 bucks, and now with the same people I pay 600.<p>Nice &quot;fix&quot; for anyone in the 11-23 people range.