Using AI how?
There are many ways of using an AI.
When I will use such insurance
AI used to automate their backend tasks reducing my price
AI used to automate billing issues, address changes anything I don't like manually doing
AI used to score customer support requests then handed to a human
AI used to price my contract dynamically while giving me ability to grant granular access to my data.
When I won't use if AI powered?
AI used to do large scale compartmentalization of clients and putting me in a bucket
Customer support fully done by AI causing no end to my headaches
AI used to predict my behaviour then alter my pricing
AI used as a buzzword to make me pay more for some reason
AI used to search for susceptible clients and upsell them other products
Yes. Though I like my agent. He's been good to me and the mutual insurance company we are with has really low rates. So if the case could be made that the chosen insurer would actually be there when I had an accident or needed to make a claim, maybe the chosen company could reach out to me and say "congrats we were connected I'll be your agent..." etc