That pricing seems insane :o. Even on the lite setup, each conversation would need to have $2 in value, on the standard plan it would need $2.50 in value (I know there is an increase in features but an increase in price per conversation as well?). Although I am not quite sure what a conversation consists of -- it could be a chat between two people over any timespan, in which case it really isn't terrible?
Irks me slightly that they use a 3rd-party°° FrontDoor[0] (chat via Slack) integration to talk to potential customers, instead of a proprietary implementation of their own platform.<p>Yes, it's technically a different thing (user->company instead of user->user) — but if they're advertising an expensive JS chat service, I would expect them to be showing that off front-and-center as a way to communicate with their support.<p>[0] - <a href="https://frontdoor.im" rel="nofollow">https://frontdoor.im</a><p>°° EDIT -- The creator responded below, showing that I am incorrect.
This looks really nice and something I'd be interested in, but I'm wondering how you arrived at the pricing model. $49 for 100 conversations seems steep to me and not something I could afford for smaller projects.<p>So if I have 100 users who each have one conversation, is that considered 100 conversations? If I have two users talking with each other, is that one conversation? I looked through the FAQ but can't quite understand the pricing model.<p>Also, when I click on "We can't afford TalkJS" in your FAQ, it expands the answer for the question.
From <a href="https://talkjs.com/hello/terms_and_privacy/" rel="nofollow">https://talkjs.com/hello/terms_and_privacy/</a><p>>> We do not promise that our software works or is good for anything at all.<p>Is this a joke?
Congrats on launching, but why should I use you guys over
<a href="https://smooch.io" rel="nofollow">https://smooch.io</a>
or
<a href="https://sendbird.com" rel="nofollow">https://sendbird.com</a><p>Please and thanks