Someone on your team is a talented designer and has built a beautiful site. Unfortunately, the scroll-jacking and large visuals take away from the UX side of things. Ask yourself which of those images clarifies your service and which distract from the message you are trying to communicate.<p>Oh, and change 'Our business model explained'. That language makes sense for startup junkies and business folk. But, has no place on your landing page, something like 'How we'll help you find a renter' is much more relevant to your audience.
It took me quite a while to figure out that this was a service <i>for renters</i>, not a property management service for absentee landlords. The home page text reinforces this because at first glance<p>"Rent your Home through Tenence"<p>reads more like<p>"Rent [out] your home [to other people] through Tenence"<p>than<p>"Rent your [new] home [from any landlord] through Tenence"<p>You can read a lot of the following pages through that same lens without any red flags (just what seems like awkward phrasing in a few spots, like "You become a member. And we then do everything on our books (as a company) to rent out the place you want."). It wasn't until I got all the way to the "Membership Benefits" page that everything became clear, At that point, I had to go back and reread everything from a renter's perspective to figure out what the business even was.<p>I gave this a hell of a lot more focused attention because it was presented on HN. If I'd stumbled on this page some other way, I would have written it off in 10 seconds. "I don't own a home. I'm not the target audience here."
It's a shame that a tagline like "Making Renting Easier" resolves to something that is, even after a few goes at parsing, still fully opaque to me. I clicked through because, as a sufferer of the abusive NYC renting game, anything to ameliorate the hassle of renting, and anything to disintermediate low-effort-but-high-cost real estate agents, are attractive to me. But without some insight into the true nature of your business, I'm left not just uninterested, but confused.<p>What is your business? Who is involved in it? Is it an REIT that manages its holdings for renters? Are you a marketplace? What specific services do you provide? Who are your customers?
> Our staff are here to serve you. Fallen sick and need someone to go buy your meds? We will do it. And do much more.<p>Why is this part of the service? Seems really strange to offer that.
Why as a renter would I want to use your service over a traditional letting agency? They also provide legal services, handling of finances and often handling of maintenance and repairs etc.<p>The main difference I see here is using clout as a company to reduce or remove the rent deposit, and as other comments have mentioned some additional concierge services, is that worth an extra fee on top of my rent?<p>I have rented in the UK before, I am currently a landlord in the UK. Filling in paperwork, providing references etc. isn't particularly difficult or time consuming and I wouldn't pay £99/month myself personally to have that done for me. <i>Maybe</i> a one off fee.
The text on 'our services' is hard to read.<p>I read the logo as renence.<p>I have literally never heard the phrase 'onboarding' used outside of a business organization. If I was explaining this to my mom as "yeah, it lets you skip onboarding when you're renting a new place" she would look at me funny.<p>The URL for this site ends in a .com but the price is listed in pounds. Where is this service offered?<p>I can't scroll back up; I can only move down the page. Make it so that the mouse scroll bar can trigger transitions?<p>I feel like 'services' and 'business model' should be swapped.<p>All in all, I really the business model.
I love the logo!!!
Apart from that, it's a good looking mess where most of the things aren't relevant especially the pictures used.
As there are lack of information on the 1st and 2nd fold, most of the traffic might leave before proceeding any further. Scroll jacking is just killing your site. Also for better conversion try to give one CTA on each fold.
About content, think who are your target audience and what you want to showcase them, accordingly write your content.
All the best :)
I am curious about the economies of it and scalability. From the high price/month I'm thinking it's not easily scalable for you. Which makes sense as paying 99L/month doesn't make sense for most of the world. But have you thought about doing a self-managed version for a % of the renting price? You'd be able to reach a much larger audience.
In similar note to Tenence, Cozy (<a href="https://cozy.co" rel="nofollow">https://cozy.co</a>) is also pretty interesting.<p>P.s. The user interface needs work for both web and mobile. Just keep it simple.
Unusable site on mobile (Android, Chrome). Every click and swipe/scroll trigger all these confusing whole page transitions that make no sense. I thought my browser was bugging out at first.
Landlord here with a few questions (one single-family home in USA). I may not be the target landlord but your service is interesting.<p>What is the incentive for me to use your service by renting to what is essentially a middleman tenant management company? I understand that you are currently in the UK and may possibly be operating in other areas or have plans to do so. What advantages are there for a landlord to deal indirectly with tenants? What value does the middleman add on my end?<p>I currently screen tenants (been working on that today in fact) so that I can understand who they are, where they are in life and how they view the world. I interview each prospective tenant to help me understand the things about my property that may be problematic for them to use or maintain. At the end of the day I really just want to have tenants who appreciate the work that I put into preparing my property for them to use as a home during their tenancy. I need to have people that I can trust to help me maintain it and to keep it clean for the next guy.<p>Where does your service add value to my operation other than possibly in pre-screening tenants for me or in guaranteeing that I am paid on time? If you are functioning as a middleman involved in placing corporate personnel in suitable housing at company expense while they are on temporary assignment where do I benefit? What incentive does a tenant using your service have to use the rental property responsibly, avoiding damages and reporting maintenance issues in a timely manner so that the property owner can address small issues before they become major repair problems?<p>Assuming that the tenant reports a maintenance issue to your service - do you handle service and repair? Do you contact repair person? Do you describe the problem and schedule repair? Do you keep tenant in the loop concerning ingress and egress for repairs? Do you ensure that contractors and service personnel are paid so that there can be no liens placed on my property by unhappy contractors? Do you use your own vetted contractors and tradesmen or do you use mine? In my case, I use people who are very familiar with the property since they have been helping me maintain it for more than a decade.<p>I'd be interested in hearing your reply.<p>Also on a different note - I read all the text on the site that I could find. Like others I was initially confused by the phrasing in that I thought you may be offering some sort of tenant locator or screening process service for landlords. I figured it out though. I did find one thing that you should change that I haven't seen mentioned. On the "Our Services" page under the "Documentation" section there is a grammatical error that you should fix. The second line currently says: "Your provide: nothing." You should change that to read "You provide: nothing."<p>Good luck to you in your endeavors!