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They Used To Last 50 Years

1359 pointsby teslacarabout 8 years ago

153 comments

mrbillabout 8 years ago
When we moved into this house 12 years ago, I got the cheapest, simplest, most &quot;mechanical&quot; washer and dryer set that Lowe&#x27;s offered (I think it&#x27;s branded GE).<p>Haven&#x27;t had a single problem other than the light inside the dryer eventually burned out when a housemate left the door open.<p>I know that when one of them eventually fails, it will hopefully be a cheap and simple mechanical fix.<p>I have no desire to own a &quot;major appliance&quot; (W&#x2F;D, dishwasher, fridge) that has LCD screens, Internet connectivity, or any of those features that you don&#x27;t really need and are just another point of failure. I manage computers all day at work, I don&#x27;t want to come home and have to apply a firmware update to my washing machine.
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prodmercabout 8 years ago
I&#x27;ve worked on hundreds of domestic appliances.<p>Newer ones from any manufacturer are indeed failing more often, and are designed worse.<p>The only explanation is that this is on purpose - just like cars or laptops or smartphones, they are designed to fail faster so you buy new ones. Planned obsolescence, plain and simple.<p>The best appliances today, by the way, are made by Bosch&#x2F;Siemens and Miele. None of the other manufacturers come close, period.<p>Interestingly, the high-end machines from Bosch&#x2F;Siemens made in Germany are higher quality than the ones made in Poland, China, Spain or Turkey.<p>Same design, but it seems they use lower quality electronics and metals, as the most common failures are with the motors, control boards and bearings.
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mjgoinsabout 8 years ago
When I went to the first semester of engineering school at the University of Wisconsin - Madison, there was a class called Engineering Professional Development 160: Introduction to Engineering.<p>One of the early class sessions was a lecture from a guy at a power tool company, making some kind of jigsaw or handheld cutting tool.<p>He explicitly told us, paraphrasing, &quot;You don&#x27;t want to make your product too reliable, because people won&#x27;t buy more of them, and you won&#x27;t make as much money&quot;. I was horrified, literally looked around at my classmates to see how horrified they would be, none of them were. I ended up majoring in philosophy.<p>Of course this site is dedicated to the idea he expressed, so I am not looking for agreement here, just relaying what I consider an interesting historical fact.
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lordnachoabout 8 years ago
He mentions it in the article:<p>It&#x27;s a failure of feedback that makes this happen.<p>If people can&#x27;t get reliable information about quality, quality will not determine what they buy. Price will, and price is readily available. To get price down, you need costs down. To do that, you replace the parts with crappy parts.<p>If feedback worked, people would know they were paying less for a less good appliance that will have more downtime, and they would act accordingly.<p>Part of it is statistical noise: you only get to use so many washing machines in your life, and you may or may not have big problems with them. Your only direct evidence on quality then depends on this roll of the dice.<p>Part of it is lack of competition: only 4 competitors. You only need to be in the ballpark of &quot;OK&quot; to sell. You&#x27;re not scratching around for every customer, there&#x27;s definitely going to be some. So why spend a lot of money making your machine more reliable?<p>Part of it is cost of information: how much time are you going to spend finding this information? You&#x27;ll need to learn a bunch of technical terms. And how do you find trustworthy reviews? Most likely reviews are another source of noise, for the same reason as mentioned. So information is expensive to get and anyway if you&#x27;re right about the manufacturers being the same it&#x27;s also worthless!
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crazygringoabout 8 years ago
But they&#x27;re cheaper, by something like 75% (and even more when you take energy efficiency into account). [1]<p>For people who move every few years, whose requirements change (from solo to 4-person family), and so on, the current situation is pretty ideal.<p>Spend less money, change models more frequently to fit your changing needs, and often it&#x27;s even cheaper to buy a new one than to get it fixed -- which for consumers is amazing! (Because repair costs certainly aren&#x27;t getting cheaper.)<p>Of course, the negative externalities on the environment are pretty clear and potentially horrific. As well as what it means for cultural values where more and more things are disposable.<p>But that&#x27;s the answer, that&#x27;s why they don&#x27;t last 50 years -- because consumers actually prefer something that lasts only a few years at 25% of the price.<p>[1] <a href="http:&#x2F;&#x2F;www.aei.org&#x2F;publication&#x2F;the-good-old-days-are-now-todays-home-appliances-are-cheaper-better-and-more-energy-efficient-than-ever-before&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.aei.org&#x2F;publication&#x2F;the-good-old-days-are-now-tod...</a>
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tomlockabout 8 years ago
Isn&#x27;t this largely driven by consumer demand?<p>The prices of appliances has dropped dramatically in the last few decades.<p>Building a long-lasting appliance often requires even marginally more expensive materials - many of which are highlighted in this article.<p>If consumers are primarily price sensitive at the time of purchase, they may choose the $50 cheaper appliance even if it lasts 40 years less. What I mean to suggest is that price sensitivity at time of purchase often trumps long term gains - which is why you often see things like payday loans being used. When a person is paycheck-to-paycheck they probably aren&#x27;t thinking about their financial position in 50 years, simply out of necessity.<p>Another reason might be that the Nokia 3310&#x27;s of the world have been basically prototypical products - they are overdesigned. When the user has a perception that a phone is fragile, what&#x27;s the threshold? We might not need a phone that can be run over by a truck to think a phone is tough. If the split of material cost -&gt; price point and consumer perception is optimal at a certain point - companies will try and design to that point.
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ta4567about 8 years ago
<i>I’ve bought and sold refrigerators and freezers from the 1950’s that still work perfectly fine. I’ve come across washers and dryers from the 1960’s and 1970’s that were still working like the day they were made.</i><p>Isn&#x27;t there an element of survivorship bias to these statements? What about all the 1950&#x27;s fridges that didn&#x27;t last until today?
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skywhopperabout 8 years ago
I seriously doubt a real study of appliance reliability over the past 70 years would show that the stuff sold in the 50s is actually more reliable or longer-lasting than the stuff sold today. Sure, you can find appliances that old that still work fine, but you don&#x27;t see the ones that broke down after a year or two--they were junked decades ago and forgotten about. Since you can&#x27;t grow the supply of working 50-year-old fridges, you are tautologically going to see far, far more appliances that are 10 years old or less failing, because there are far more such appliances.<p>In any case, I also guarantee that most of the junked appliances people throw out either still work fine, or are repairable. But there are other factors at work. A new kitchen remodel will often include new appliances. Is it wasteful? Sure. But it doesn&#x27;t have anything to do with the reliability of older appliances.<p>As for repairs, labor costs have increased far faster than the cost of new appliances, so repairs are not always the better economic decision. Then add in large gains in efficiency of newer appliances, and utility savings _alone_ often make it worthwhile to junk a working appliance in favor or something newer.<p>I&#x27;m not trying to defend reliability of modern appliances, but this article way overstates the reliability and manufacturing quality of older ones, while ignoring a lot of other factors at play.
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jaytaylorabout 8 years ago
Re: bed mattresses, see <a href="http:&#x2F;&#x2F;sleeplikethedead.com" rel="nofollow">http:&#x2F;&#x2F;sleeplikethedead.com</a><p>By far the most helpful resource out there for learning about available types and characteristics of each so you can make an informed decision.<p>EDIT: Unclear on why this is getting downvoted; explanation would be appreciated. I posted this hoping others might find it useful.
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rickdaleabout 8 years ago
Companies have a staff for each area that goes around repairing the appliances and those people get jobs and the companies sell more appliances.<p>I bought a GE refrigerator last year. Just a few weeks after having it, I woke up one morning to the thing not getting cold. GE insisted they come to look at it, while I insisted they replace the refrigerator. Repair guy comes on the first visit 2 weeks later, tries some different parts, tells me, &quot;I&#x27;ll be back next Friday.&quot;, which was 7 days away. He comes back the next Friday and determines the refrigerator is unrepairable. It had heated up and completely warped the inside. The repair guy had to take photos and video for corporate. That means a brand new refrigerator went straight to the dump. It&#x27;s upsetting. And note how much time it took before this poor guy could get to me. He was booked with appointments.<p>This was a month long fiasco. I had spent time researching and purchasing the refrigerator before hand, which was even more frustrating. During the month without a refrigerator my only option as I saw it was to bite the bullet and buy another refrigerator. That refrigerator has been great, albeit my standards for a &#x27;great&#x27; refrigerator have lowered.
snotrocketsabout 8 years ago
This isn&#x27;t the first piece to claim that new appliances, and cars, and other manufactured goods, are made to lower standards as a conspiracy to sell more.<p>But planned obsolescence isn&#x27;t a conspiracy, it&#x27;s a design requirement: there is a requirement to reduce costs, at a greater rate than reduce in production cost due to advancements in manufacturing and logistics. That reduction in cost can not come from thin air, so most balance it by designing products that are not designed to last as long as those that were made 70 years ago.<p>That reduced cost isn&#x27;t driven as much by consumers no longer ready to pay the high costs that they used to. You can find a premium fridge for +$5,000, but would you be willing to pay that much for a fridge?<p>When adjusted for inflation, that isn&#x27;t much more than a good refrigerator cost in the 1950s. Only today, a $5,000 would get you a top end fridge, while $495 in 1950&#x27;s Dollars might allow you to buy an average one then. iow, you&#x27;d have to spend much more for premium products then. And because there is less market for $5,000 fridges, it only drives the price of those upwards.<p>Some make the argument that amortized the cost over the lifetime of the appliance, a $5K fridge would cost the same or less per year of service, than a $1,000 one. This discounts the cost to operate the refrigerator (newer ones are more efficient,) and that a dollar spent today is worth more than a dollar saved today. Assuming you can even spend $5,000 today. Most can&#x27;t.<p>In 10 years, I&#x27;d throw that old fridge, and buy a new one, cheaper and better, more efficient, quieter (those 50&#x27;s refrigerator are quite noisy), and that won&#x27;t contain as many hazardous and poisonous materials. The problem this creates is one of disposal and recycling, which is one to solve; but arguing that things used to be give better bang for the buck. You get same bang&#x2F;buck, at a difference balance of features.
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emodendroketabout 8 years ago
While planned obsolescence is probably a factor I&#x27;d also consider the desire for more complicated features, efficiency requirements, and high (upfront) price sensitivity on the part of consumers. To the last point in particular I think you will find that a refrigerator was way more expensive in real dollars in 1950.
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lobster_johnsonabout 8 years ago
There&#x27;s a subreddit (<a href="https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;BuyItForLife&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;BuyItForLife&#x2F;</a>) trying to track objects that don&#x27;t suffer from planned obsolescence. Not a lot of appliances there, though.<p>The article seems very US-centric, and doesn&#x27;t mention European brands such as Miele, Bosch, Siemens and Jura (coffee machines), all of which are wholly owned and produce high-quality stuff.
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jdonaldsonabout 8 years ago
Look for a brand called &quot;Speed Queen&quot;. They generally make commercial washers, but have a few home units they sell as well. They&#x27;re all built like tanks, and some still have old mechanical controls. I have a mechanical set, and love it.<p><a href="https:&#x2F;&#x2F;youtu.be&#x2F;O8L9PIjYngk" rel="nofollow">https:&#x2F;&#x2F;youtu.be&#x2F;O8L9PIjYngk</a>
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joshuabout 8 years ago
Another reason: some very durable materials are no longer legal. For example, beryllium copper and leaded solder.
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makecheckabout 8 years ago
I just went through this with a refrigerator and I was amazed that I had to spend hours reading reviews of innumerable brands (most of which are really the same, as mentioned in the article) before coming up with even a handful that seemed reasonable. This should have been a simple task but virtually all of them have several got-completely-screwed-a-few-months-after-purchase comments.<p>My own repair guy told me that often the insides of different brands are IDENTICAL, changing only the brand name, door chrome and other superficial things to justify some kind of premium. This means you’ll break down just as often spending thousands more. The companies themselves are becoming lousier, it is not that they are taking your extra money to make a good product.
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philipkglassabout 8 years ago
If these observations are correct, it seems like all the other issues are just fallout from the first, &quot;not enough competition.&quot;<p>Because everything else -- the push for higher efficiency, more bells and whistles, a proliferation of models that change all the time, lighter metal parts -- applies to automobiles too, and today&#x27;s automobiles are <i>significantly</i> more durable and low-maintenance than those of my parents&#x27; and grandparents&#x27; generations.
Yizahiabout 8 years ago
My anecdotal experience (and my parents and grandparents) tells me that:<p>a) devices back them broke about the same and had similar lifespans. Yes, some devices lasted for a long time but I suspect that it is just a survivor bias.<p>b) there were less devices overall (no dishwashers for example), they were harder to get and more valuable.<p>c) they didn&#x27;t have any modern electronics. All failures were mechanical, while today they are electronic (and usually non-reparable, only replaceable).<p>d) some of the devices were built using post-war production lines, e.g. ex-military electric motors, heavy metal bodies etc.<p>e) those devices were not even closely comparable to today&#x27;s. Vacuum cleaners that were a metal body and a motor basically. Washing machine for &lt;6kg that was twice as big. Fridges that couldn&#x27;t keep temperature, had no proper ventilation, multi-zones or sound proofing. Rubber elements that degraded faster than now. The list is endless really.<p>tl;dr Article paints old tech as better overall which is maybe applicable to top models in some countries and still not even close. But he is right of course and we do need to strive for more durable devices.
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jedbergabout 8 years ago
HP recently started a new program where you can buy a printer subscription. You no longer have to pay for any ink -- the printer phones homes and orders new ink whenever it gets low.<p>Instead you pay by the page.<p>Apple did a similar thing last year with their phone rental program.<p>If appliance makers are really worried about recurring revenue, maybe they should explore the subscription program. It would then be in their best interest to make things that last longer, since they would have to replace broken equipment sooner, but at the same time, if they make it last long enough, they can get more revenue out of that with a subscription than without it, and it&#x27;s much smoother revenue.
MarkG509about 8 years ago
Adding my experience to the chorus, my &#x27;fridge is a GE TA-12S that I have owned for 34 years. It was &#x27;old&#x27; when I bought the place, so my guess is that it is approaching 40 years of age.<p>Not a single problem in all that time, though I suspect it could use a new door seal. It is a manual-defrost model, which gives me the opportunity every few months (or when the door no longer closes :) to thoroughly clean it out.<p>The only other issue is that I have had to raise the temperature setting (rotate the &#x27;wheel&#x27; away from &quot;Coldest&quot;) from time to time over the years. It started at about 6 and is now past 3. If the trend continues, have a good 10 years left before it ices up completely.<p>Although it is true that it is not very efficient. A rough guess, based on having left it unplugged for over a month while traveling earlier this year, would be that it uses $0.65 (ConEd rates in NY) per day.<p>Enjoyed and agreed with the article, thanks!
lb1lfabout 8 years ago
I guess much of the reason is that appliances are dirt cheap now, compared to what they used to be. That cost savings obviously does something to the build quality.<p>When clearing out my grandmother&#x27;s house a few years ago, my uncle and I almost broke our backs trying to get the freezer out. It felt like it weighed a ton, even empty.<p>My grandmother told us it had been a wedding present, and that they had been totally awestruck at the time at the generous present from her parents-in-law. After all, a decent freezer cost at least 2,000 kroner! (At this time, the average yearly gross pay was just in excess of 7,000 kroner.)<p>My grandparents married in 1950. Since then, monetary value has been reduced twenty-fold.<p>You can still buy a top-loading freezer for 2,000 kroner; I just checked.<p>So - in 1950, you had to work for five months to earn money for a freezer (after taxes.)<p>In 2017, I have to work one day for a freezer (after taxes.)
Spooky23about 8 years ago
I knew a guy who was a &quot;reliability engineer&quot;. His gig was to make things predictably reliable. (Or break on schedule)<p>If you want a reliable appliance, buy the least energy efficient, oldest commercial model you can find with most mechanical controls possible. I&#x27;ve had my commercial Speed Queen washer and dryer since 2001.
Chai-T-Rexabout 8 years ago
One thing that shouldn&#x27;t be discounted is survivorship bias. The machines from the 1960s that broke early on aren&#x27;t around anymore. The only machines from the 1960s that are left are those which last a long time.
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ChuckMcMabout 8 years ago
Great article, absolutely the wrong conclusion and solution.<p>If you would pay $100 <i>more</i> for a washer with a 50 year warranty, there would be a washer with a 50 year warranty. It really is that simple. So many people choose by price, then quality, the best thing you can say about appliances today is that they cost less in real dollars than the ones from the 50&#x27;s and 60&#x27;s. If you chose your appliance the other way, quality first and <i>then</i> price, the manufacturers would put in quality to get you to pay more.<p>Every single thing mentioned in the article if you compare an appliance &quot;with&quot; that thing from the 50&#x27;s to one &quot;without&quot; that thing today, every time by leaving it out you can sell for less, or sell for the same as the competition and make more profit. Metal thickness? check. Motor quality? check. Anti-rust coating? Check. Durable control circutry? Check. Everything.<p>You want to change the market, then the market has to prefer quality over price, and pay for it even when there is a cheaper, lower quality alternative.
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speederabout 8 years ago
I am 29, my parents stove+oven already existed when I was born.<p>I already had to deal with new ones 4 times, including one I personally purchased when I lived alone for a while... None of them ever got close to the &#x27;granny&#x27; version my parents have in quality, the stove I bought never really pleased me.<p>I think it is just sad...<p>My parents also have older than me: Photo Camera with cool interesting lenses. A VHS player. Programmable calculators.<p>Also one of my dad favourite computers, that he is still using, is a now 13 year old HP laptop... He happily uses WinXP and the newest Ubuntu in it without issue, and use it as his main coding computer, because despite being 13 years old, it works better than any of his new laptops, it doesn&#x27;t misbehave, don&#x27;t get slow out of the blue, and is just more useable and sturdy... he only uses his most new laptop when he needs beefier amounts of RAM and CPU, but for day to day stuff, the 13 year laptop somehow is faster. (I am not even sure how or why, but it is, I also used that laptop myself for a long time).
fernlyabout 8 years ago
Consumer Reports[1] has reported reliability figures on all its articles about appliances. It would be interesting to go into its archives and see what the shifts are in brands over the years.<p>[1] <a href="http:&#x2F;&#x2F;www.consumerreports.org&#x2F;cro&#x2F;index.htm" rel="nofollow">http:&#x2F;&#x2F;www.consumerreports.org&#x2F;cro&#x2F;index.htm</a>
redsummerabout 8 years ago
A good rule is just to buy Miele or high-end Bosch. Make sure it&#x27;s made in Germany and sold in the German market. They have higher standards. I don&#x27;t know if this is true for ovens, but with other appliances it&#x27;s a good rule to follow.<p>I can see an opening for Trump here. If he wants the US to be known for high quality, long-lasting products, he could differentiate US products from cheap and crappy Far East stuff. There is clearly a demand.
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alkonautabout 8 years ago
Here is a guess: the fridge that lasted 50 years cost a months salary, while the fridge that lasts 10 years costs 1&#x2F;5 a months salary. So you get exactly what you pay for, and you pay exactly as much for &quot;having a fridge&quot; today as you did when they lasted 50 years.<p>But here is the kicker: a) People don&#x27;t want to pay big money for something they don&#x27;t know will last 50 years,. b) People want new things. While it&#x27;s convenient to not have to replace something for decades, they also want to remodel their kitchen efter 10-15 years, at which time thet fridge needs replacement anyway (in 2000 it was chrome, in 2010 it needs to be black, etc).<p>That said, it would be good if the people who want new things could sell their old ones, instead of throwing them away.
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WalterBrightabout 8 years ago
My furnace is supposed to have a useful life of 15 years. Every once in a while, it breaks and I call the repairman. I watch him work, and there isn&#x27;t anything complicated about it. It&#x27;s just figure out which part broke, and replace it.<p>So why does it only last 15 years? You can no longer get replacement parts for it. The machine looks to me like it should last 50 years.<p>The part failures mine had over the last 17 years are:<p>1. blower motor failed due to the bearings not being lubed, the replacement has sealed bearings and never needs lube<p>2. a relay on the circuit board failed - new board is $600. The relay is a $2 part.<p>3. the igniter failed. It&#x27;s a $25 part, and 5 min to replace it. A $300 service call.
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iopuyabout 8 years ago
I have a theory that this is also being done with cars sold specifically in the United States. I spent some time abroad in South America a few years ago and I&#x27;m convinced our crappy cars wouldn&#x27;t hold up a year driving on the unpaved roads and rocky desert terrain the resident&#x27;s down there are used to. Meanwhile, my Argentine friend&#x27;s 1980s Peugeot, missing electric windows and cd player had been on the road there for DECADES. This got me so intersted I looked up the most popular vehicle I saw thinking that would be my next car here. Well guess what? The Toyota Hilux isn&#x27;t available here. They claim the Tacoma is the same truck just engineered for American emission&#x27;s standards. I&#x27;m not buying it.
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SeanDavabout 8 years ago
On a related note, I accidentally cracked the touch screen of my 8 year old Ford Radio&#x2F;AC control unit. Cost to replace 4,500 GBP, which is more than the entire value of the car currently. Insane, because it basically means if you crack the touch screen, you have to scrap the car, if you want to claim via insurance.<p>Managed to get it replaced with a second hand one for £300, including labour.
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wtbobabout 8 years ago
I&#x27;d love to replace my nearly 20-year-old fridge, but there is literally no fridge on the market with anything approaching its build quality, not even for thousands of dollars. Everything is pot metal &amp; cheap plastic, and I <i>know</i> that even if I spend quite a bit of money, I&#x27;m going to end up with something which breaks in just a few years.<p>I don&#x27;t really know what to do. The current one isn&#x27;t very energy efficient, isn&#x27;t laid out very well — but it&#x27;s better than any of my other options.<p>Is there some small bespoke fridge maker out there?
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mlokabout 8 years ago
I hope the &quot;Increvable&quot; (&quot;Indestructable&quot;) washing machine project will end up being commercialized. &quot;L&#x27;increvable meets precise specifications in order serve its user over a fifty-year period while guaranteeing a purchase price similar to or lower than that of a conventional washing machine.&quot; <a href="http:&#x2F;&#x2F;www.jamesdysonaward.org&#x2F;en-GB&#x2F;projects&#x2F;lincrevable&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.jamesdysonaward.org&#x2F;en-GB&#x2F;projects&#x2F;lincrevable&#x2F;</a>
namenotrequiredabout 8 years ago
Which startups are working on this problem?<p>Just in Amsterdam, I know of two [1], so undoubtly there are more out there?<p>[1] <a href="https:&#x2F;&#x2F;www.bundles.nl&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.bundles.nl&#x2F;</a> and <a href="https:&#x2F;&#x2F;www.peerby.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.peerby.com&#x2F;</a>
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wolfgkeabout 8 years ago
The German appliance manufacturer Miele has been making quality long-lasting products for decades. They are rather in the upper price segment, but not without reason in Germany they say, if some appliance breaks down: &quot;Next time you better buy it from Miele.&quot;.
rodionosabout 8 years ago
Looks like a prime opportunity for whoever is manufacturing AK-47 these days to come in and disrupt the market with a washer dryer.
kev009about 8 years ago
I can&#x27;t help but draw tons of similarities to technology&#x2F;software and especially the armies of &quot;DevOps&quot; that &quot;smart&quot; companies now seem happy to employ to keep a rickety pile of cascading ill-understanding be semi-reliable on whole.<p>I&#x27;m not really inclined to conspiracy in the large but there are probably some small and lots of subconscious (for example managerial empire building) forces designed to fully employ and otherwise bolster certain economic localities (manager&#x27;s headcount&#x2F;power, company&#x27;s volume-&gt;quarterly P&amp;L) that have pulled us in this direction. A rising tide lifts all ships kind of thing, if the rising tide is more units sold, and more people building&#x2F;tweaking the products. Unfortunately that is massive amounts of waste, and if you care about quality as a virtue.. misery in every direction.<p>Back to appliances, it&#x27;s interesting to think about energy use as a whole.. newer motors, refrigeration tech etc may be more efficient, but if you have to replace it 3x it&#x27;s likely a net loss due to energy expended in manufacturing and shipping. For example, over half of the pollution for a car is caused by manufacturing, so buying a new more efficient car for altruistic reasons is basically worse than maintaining a used car.
mrfusionabout 8 years ago
On the other hand cars have gotten way better. I wonder why?<p>I remember in 1990s it would be somewhat remarkable to see a car from the 70s. But in the 2010s it&#x27;s pretty common to see cars from the 90s.<p>And the paint in my nine year old car basically looks brand new.
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magneticnorthabout 8 years ago
If you were willing to pay the modern-dollar equivalent of the cost of old appliances, you could maybe get appliances that would last decades.<p>If this website is accurate: <a href="http:&#x2F;&#x2F;www.thepeoplehistory.com&#x2F;50selectrical.html" rel="nofollow">http:&#x2F;&#x2F;www.thepeoplehistory.com&#x2F;50selectrical.html</a><p>A washer and dryer set in 1950 would cost the equivalent of $5000, and a refrigerator from 1950 would cost $3400
jonduboisabout 8 years ago
It&#x27;s just like every other company that shares an oligopoly over an industry; they keep diluting the quality of their product over time but they do it slowly enough that nobody notices.<p>There was a case where Cadbury (the UK chocolate company) changed the recipe for their &#x27;Cadbury Creme Egg&#x27; (to make it more profitable) but they changed the recipe too much and there was some backlash from consumers.<p>There are other cases though where hardly anyone notices. I know someone who worked for McDonalds in Australia who told me a story that the size of the buns used to make &#x27;Quarter Pounder&#x27; burgers decreased suddenly - It seems that almost nobody noticed (except for the employees).<p>Also, pizzas from big brands have been getting progressively smaller over time and the toppings have gotten increasingly thin.<p>Same with fruits, vegetables and grains. I&#x27;m sure that soil quality has gone down and vegetables are lower quality today than they were 20 years ago. I was travelling around Europe over the past year and I noticed that the quality of fruits, vegetables and grains seems to vary significantly between different countries.
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thinkloopabout 8 years ago
Many things have gone down in quality in favor of being cheaper and&#x2F;or more widely available:<p>- sound quality is worse: cds &gt;&gt; mp3s<p>- flying is slower: concorde &gt;&gt; easyjet<p>- articles more errorful: newsrooms &gt;&gt; bloggers<p>- etc.<p>People prefer to consume more, different, faster, rather than less, better, slower. And, of course, the true cost of externalities (on the environment et al) is not properly factored in.
patrickg_zillabout 8 years ago
If talking about motors, they used to use copper for the windings.<p>Now they use aluminum wire, which works perfectly fine, until there is a power surge in which case the aluminum overheats and the motor is now dead.
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ibgibabout 8 years ago
I must say that this is one of my primary use cases for ibGib. The point is to have a review system (and advertising) that is not superficial but rather the &quot;review&quot; lasts the lifetime of the product. When you buy an appliance, you ibGib it. This means you take pics of the machine, the model number, the guarantees, manuals, etc. Then periodically (or at the very least when it dies or has a failure) you ibGib _that_. It is basically big (&amp; open) data with tamper resistant integrity (no deletes, hashed content, public identity, more).<p>E.g. Still very early days (only me on full stack), but here is the ibGib I just did the other day when we got a new calphalon pan: <a href="https:&#x2F;&#x2F;www.ibgib.com&#x2F;ibgib&#x2F;pic%5EF1D5A3B90BB7580442405402A71FC21712A2DE36A3462C885F15C3DF6C9DD7EE" rel="nofollow">https:&#x2F;&#x2F;www.ibgib.com&#x2F;ibgib&#x2F;pic%5EF1D5A3B90BB7580442405402A7...</a><p>(This particular use case is like a product-lifetime blog.)
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saycheeseabout 8 years ago
Branding is the real enemy of quality, as it makes consumers lazy.<p>Consumers might say they care about quality, but ask them to define it beyond &quot;it lasts&quot; and they will likely say brand.<p>For example, take searching the web, what&#x27;s the best search engine and how often do you think people compare the options they have and the quality of the search results?
aaron695about 8 years ago
Planned obsolescence is a myth, ever seen a leaked memo where people discuss planned obsolescence?<p>It&#x27;s just there&#x27;s no incentive to make products last past warranty, so it doesn&#x27;t happen.<p>Anyway, ever tried to move a 40 year old fridge? Good luck to your back.<p>They are also not very energy efficient.<p>But yes, TCO is a interesting topic we humans and markets can often get wrong.
cyberferretabout 8 years ago
This Christmas just gone, we stayed with some friends in their holiday cabin that their father had hand built back in the 1960&#x27;s. It had a refrigerator (cannot remember the brand) that had been there since 1961, and it <i>still worked</i> perfectly.<p>The only thing was that you could not open it too many times, otherwise the ice build up would mean you had to turn it off and defrost it.<p>Makes me wonder if &#x27;convenience&#x27; leads to a reduction in longevity at all? Nowadays fridges are self defrosting, self cleaning, have built in IoT and a myriad of other features in order to try and make life easier for consumers.<p>Has this abdication of care and responsibility actually cost us in the long run? Perhaps if people went back to having to spend time to care for their goods, and took on a little extra time to ensure simple preventative measures, simplicity of manufacturing could come back in and things will last longer?
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FrankyHollywoodabout 8 years ago
A while ago I read the biography of Anton Philips. He described a board meeting where they decided to make the lifetime of a light bulb 1000 hours instead of 5000. So they actually decided to make their product less good, only to get more (short term?) profit.<p>(some) people are never satisfied, always want more more more...
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zackbloomabout 8 years ago
I think people saying this is done to intentionally build low quality things which have to be replaced are wrong. I also think people who think appliances weren&#x27;t better in the 50s are wrong. This is optimization, plain and simple. The appliance manufacturers have figured out EXACTLY how think metal needs to be, how well painted, etc to create a product which will sell. If you want them to change their equation, consumers will need to change how they decide what to buy.<p>Fortunately technology is making it easier for us to read reviews and get more information. Hopefully we will soon live in a world where manufacturers are obligated to get good reviews five and ten years after their appliance is sold. That said, the technique of folding a brand and spinning up a new one is a great way to bypass these consequences.
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kuonabout 8 years ago
I live in switzerland and I have a liebherr fridge and Schulthess washing machines. Mine are new (I moved in 7 years ago), but I know they will last. Everything I&#x27;ve seen while traveling (hotels...) seems super crappy compared to that. I wonder why those brands are not exported more.
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pingecabout 8 years ago
Something should be said about repairability. Seems like manufacturers are purposely trying to make appliances unrepairable. For example recently a temperature sensor (cost USD 1$) failed in my fridge-freezer in the freezer compartment. Electrolux does not provide a way to replace it nor instructions on locating this faulty sensor so the repairs guy just tells you to replace the appliance [1] because a 1 dollar sensor failed, can you imagine? Shame on them!<p>[1] <a href="http:&#x2F;&#x2F;pingec.si&#x2F;blog&#x2F;articles&#x2F;fixing-a-faulty-freezer-sensor&#x2F;" rel="nofollow">http:&#x2F;&#x2F;pingec.si&#x2F;blog&#x2F;articles&#x2F;fixing-a-faulty-freezer-senso...</a><p>On the other hand I have a 30 years old washing machine which is rust-free and it simply just works. I am not sure I would ever want to replace it.
marzeabout 8 years ago
Can&#x27;t resist: my parents bought a KitchenAid dishwasher in 1970. It still operates to this day (45 years). For a fun read, find the Smithsonian magazine article about the inventor of the dishwasher. Incredible.<p>I like my Bosch dishwasher, even if I think it has only five more years max.
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bambaxabout 8 years ago
The only brands I ever buy are Miele and Siemens; they&#x27;re both German; Miele has always been family owned; not sure about Siemens (huge conglomerate).<p>Miele machines are expensive but indestructible. Siemens ones are very strong and not much dearer than other brands.<p>Are those not available in the US?
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gonzoabout 8 years ago
Author lives in Hawaii.<p>I lived in Hawaii for 7 years. Everything rusts.
awfulabout 8 years ago
My experience is: they use cheap, tiny bi-metals in several places in fridge, which fail in no time at all, instead of a real relay&#x2F;timer. This is a cost reduction of maybe a few dollars - for them this means a lot of money because of quantity, but for me an inexcusable corner cut; the only conclusion is planned obsolescence, or at the least pay the repair tax. On my washer I have had to keep the lid open to prevent rust, and the lid switch I had to reinforce as in the article. Among others; I have personally kept all my appliances including furnaces running for many decades and all the failures have been because of this kind of nonsense.
rebootthesystemabout 8 years ago
I have a shop vacuum that is about 35 years old. All metal, robust, solid. I bought it way back when for, if I remember correctly, $300. It has seen a lot of use and it still works like new.<p>I still have a couple of HP-41 calculators. Over thirty years old and they look brand new and work as new. Here they are, on my desk. Always there as computers, keyboards and trackballs have come and gone.<p>The same is true of power tools (not battery operated) of that era (early 80&#x27;s).<p>My Bridgeport milling machine is another example. Yes, it&#x27;s an industrial machine so the comparison might not be fair but the electronics function as new.<p>One of my biggest concerns as we were forced to transition into RoHS chemistry for electronics assembly has always been product lifetime. The intent of RoHS was, of course, to reduce pollution. I think that, in practice, it may have produced exactly the opposite effect. Sure someone has studied this. I hope I am wrong.<p>How is this the case? Well, RoHS solder chemistry has problems. From brittle solder joints to tin whiskers, the latter being a huge concern.<p>Whereas prior to RoHS one could build a great product like and HP-41 calculator and have it last decades, RoHS ended all of that. There is absolutely no way to prevent or predict tin whisker growth. Consumer electronics companies do not report failures (to be fair, the probably don&#x27;t see most of them) and we have no real way to track people just tossing electronic products in the trash and why they do so.<p>Having tin whiskers is like having guaranteed obsolescence. Products will fail and there is no way to predict when and how. Which, to me, means we are probably dumping more shit in landfills than we used to.<p>In other words, my HP-41 hasn&#x27;t gone into a landfill in over thirty years and it is unlikely to do so in another thirty. But nearly every other post-RoHS calculator is likely to end-up there because of these unpredictable failures.<p>And so, while the intent of RoHS was to clean the planet I have a feeling they have effectively setup the world for massive product failures over the years and far greater piles of electronics waste to contend with.
upofadownabout 8 years ago
I tend to see this sort of thing as not a failure of competitive markets but an consequence of them working too well. With perfect competition everyone ends up with close to zero margins. One way to avoid this problem is to make a high end product for a while, gain a good reputation and then cost reduce the heck out of the product. Then you can charge for the high end product while only paying to make the absolute cheapest thing that sort of looks like the original product. You get to actually make some money for a while.<p>Professional marketers apparently refer to this sort of manoeuvre as &quot;harvesting the brand&quot;.
nickhalfasleepabout 8 years ago
A coworker was raving about their refrigerator from New Zealand as being against this trend: <a href="https:&#x2F;&#x2F;www.fisherpaykel.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.fisherpaykel.com&#x2F;</a>
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ecopoesisabout 8 years ago
Modern appliances are crap because that&#x27;s all consumers will pay for. For example, if you want a washer that could double as a main battle tank, get a Speed Queen. The only problem is it costs twice what a name brand one does at a big box store.<p>In real dollars, appliances have gotten much cheaper. I found a Sears catalog from 1960 that had a refrigerator for $359. According to the inflation calculator I found, that&#x27;s $2948.10 today. The descendent of the 1960 Kenmore is $429 on sears.com today, and manages to have twice the capacity.
MakeUsersWantabout 8 years ago
I would pay for a credible source of information how long various household appliances last. (I buy by TOC, and I also value my time.)<p>The problem is credibility. Manufacturers have an incentive to astroturf &quot;independent&quot; reviews. Insurerers have an incentive to rule out every common fault. And I want the data collection audited.<p>At this point, I&#x27;m ripe for appliances-as-a-service unless a big consumer watchdog steps up. Maybe there is room for a built-to-last manufacturer who goes to great lengths to show me they mean it. Maybe commercial appliances marketed to consumers?
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the_cat_kittlesabout 8 years ago
this reminds me of one of my favorite youtube channels, AvE: <a href="https:&#x2F;&#x2F;www.youtube.com&#x2F;user&#x2F;arduinoversusevil" rel="nofollow">https:&#x2F;&#x2F;www.youtube.com&#x2F;user&#x2F;arduinoversusevil</a><p>he takes apart tools to see what they are made of and determines points of failure and longevity. of course he has a love of things built to last, just like anyone who makes stuff. makes me realize that with a little learning, we should all be able to see past crap products that are built to fail.
test6554about 8 years ago
All the patents from 30+ years ago have surely expired. What&#x27;s to stop someone from creating a kickstarter to recreate all the CAD files&#x2F;designs for these older machines and open source them. The control system could even be modular so that you could go with an analog system, or swap it out with a raspberry PI controlled system. With those designs out there, surely someone could manufacture and sell these parts and make a good chunk of money.
ishiabout 8 years ago
Here&#x27;s an idea: build a website that collects reliability statistics about home appliances by maker and model. Let users report when exactly they bought a specific appliance, and how long it lasted without repairs (or following repairs). Such statistics could help users make an informed choice, and also put some pressure on manufacturers to improve the reliability of their products. Or maybe they&#x27;ll just sue the site out of existence...
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lowkeyokayabout 8 years ago
I don&#x27;t buy too much into the &#x27;build to fail&#x27; argument. Rather, I think it&#x27;s just a matter of consumers choosing features and price over longevity. You can&#x27;t really prove longevity here and now. Of course you can build up a reputation but it takes time and might not pay off.<p>Anecdote 1: Miele has a very good reputation. They also cost three times as much as the volume sellers and have a much lower market share. Sorry, no evidence of that claim. The closest is an article [1] claiming they produce 850.000 units per year.<p>Anecdote 2: I just replaced a cheap ($200) oven from Ikea (made by Whirlpool). Most likely the heater had broken. Inspection, parts and repair would probably cost the same as a new one. It had lasted 5 years, just past the warranty. We bought a new one, same model. It&#x27;s simply too cheap to repair.<p>My conclusion: Lousy quality is our own fault - we do have options.<p>[1] <a href="http:&#x2F;&#x2F;www.telegraph.co.uk&#x2F;finance&#x2F;newsbysector&#x2F;retailandconsumer&#x2F;12092140&#x2F;Why-pricey-Miele-has-the-cheapest-products-on-the-market.html" rel="nofollow">http:&#x2F;&#x2F;www.telegraph.co.uk&#x2F;finance&#x2F;newsbysector&#x2F;retailandcon...</a>
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rm_dash_rfabout 8 years ago
I had an LG fridge stop working and the reason was that a fuse blew on the circuit board. A cheap $2 fuse. It was not replaceable. I was lucky that I was able to un-solder it and replace it but otherwise you have to replace the entire board ($150). If you are not that handy you then have to pay something to do all this for you. Now you are talking $300+.<p>Unbelievable.
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animal531about 8 years ago
My parents bought me a microwave when I started studying, and I used it for about 22 years until the mechanical knob on the front end came loose. It was a great piece of kit.<p>I then decided to buy a new one and got a flashy Samsung. It microwaves at best poorly, the food in the center will still be cold by the time the food on the edges of the plate will start to burn you.
icbm504about 8 years ago
Bought a Maytag washer+dryer more than 20 years ago before it was bought out by Whirlpool. Occasional minor fixes, but both still work great. So happy we bought them.<p>I remember the store we bought them at had this display comparing &quot;maytag parts&quot; vs. &quot;competitors parts&quot; showing that maytags parts were clearly better. Stuff like springs, screws, etcs.<p>I think that &quot;6. How can we change things...&quot; is avoiding the elephant in the room. This looks systemic. This is exactly why laws were written against monopolies and trusts. I have no idea how DoJ decides to prosecute a trust&#x2F;monopoly. How does that work?
Markoffabout 8 years ago
I dunno, my father own Skandiluxe fridge for 15 or more years and only problem are doors slightly leaning on one side which could be resolved by switching their position. Mother has Bosch which has zero problems. Same goes for father&#x27;s Electrolux washing machine with little issues working also around 15 years. And when i think about it there has been very few failures in anything we buy and if it happens it&#x27;s usually get fast during warranty period and then after fixing it last, father&#x27;s plasma LG had​ initially some problem but after fixing works more than ten years. So i can&#x27;t really share the sentiment about such poor quality of appliances or electronics.<p>Also pretty much every Samsung or LG washing machine i see in promotion has 10 years warranty on engine, though i would be afraid about electronics.
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ronnierabout 8 years ago
Of the list I didn&#x27;t see any Japanese brands... and I guess it makes since because I don&#x27;t see many Japanese washers, refrigerators, etc outside of Japan. The ones I bought while living in Japan seemed good and of high quality... I had no issues with them. I wonder why they aren&#x27;t sold outside of Japan?
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gkopabout 8 years ago
Cradle to Cradle (2010) is a great read on this subject, <a href="https:&#x2F;&#x2F;www.amazon.com&#x2F;dp&#x2F;B0012KS568" rel="nofollow">https:&#x2F;&#x2F;www.amazon.com&#x2F;dp&#x2F;B0012KS568</a> . It&#x27;s written by a couple industrial designers and I suspect it would be widely interesting to the HN audience.
allendoerferabout 8 years ago
I already try to buy the brands known for their quality and extended guarantees, but you do not know, which of them still produce here and which just benefit of their past. You do not even know, which company actually owns which brands.<p>This is not only about avoiding to replace your own machine, it&#x27;s also about everybody else’s machine littering the environment. So I think, this is a market failure and an environmental disaster. Governments have to intervene.<p>New EU rule: Everything, which is heavier than 10kg has to last for 10 years, otherwise mandatory on-site repair and replacement. If you get caught putting in parts designed to fail (maybe even with reversal of burden of proof), the company has to pay back a multiple of the profits made from that machine, plus mandatory prison sentences. Problem solved.
rayinerabout 8 years ago
This discussion is useless without knowing how much those appliances cost compared to ones today. My wife and I just bought a house (after more than a decade of renting) and for the first time were in the market for a washer&#x2F;dryer. I was expecting to have to spend a few thousand dollars, but turns out that you can get a washer <i>and</i> dryer under $1,000 at a big box store!<p>I suspect the market has optimized for low acquisition cost, and longevity is a side-effect. People these days move more, rent for longer before buying a house, and remodel their houses more often. I wouldn&#x27;t be surprised at all if manufacturers were incentivized to make cheaper units that can be replaced every 10 years when the &quot;start to look dated&quot; rather than ones that last 50 years.
vanderZwanabout 8 years ago
I wonder if switching to a model of <i>renting</i> appliances wouldn&#x27;t improve this situation? If I rent out an appliance I want my hardware to last, and I have an incentive for the hardware to be good at the same time or I might lose customers to someone else.
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kxyvrabout 8 years ago
A similar trend happened in the sewing machine world. Basically, most of the manufacturing of the machines moved to Asia where the quality control dropped and the designs used cheaper parts. Even premium brands like Bernina moved their manufacturing to Thailand and their quality dropped precipitously.<p>Anyway, to that end, does anyone know a good, modern sewing machine? Really, I just want a rock solid straight and zigzag stitch with no other frills that works on material up to denim and, if possible, both wovens and knits. I don&#x27;t have a lot of room at home, so an industrial machine would be a little difficult to manage. My mechanic likes modern Brothers, but he also sells them, so there&#x27;s a bit of a conflict of interest.
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tracker1about 8 years ago
One solution would be to have minimum FULL-REPLACEMENT warranty requirements for home appliances of 10-15 years... If it doesn&#x27;t last 10 years, the mfg (or whoever owned it at the time of mfg) would be responsible.<p>Sounds ripe for a class action lawsuit against the major brands.
awinter-pyabout 8 years ago
&#x27;how do you purchase a new product that will last 50 years if it&#x27;s only been on the market for 3&#x27; is a really interesting problem. If someone can solve this even partially it will matter.<p>The most interesting question that came up during the &#x27;cash for clunkers&#x27; program is &#x27;how much energy does it cost to create a car&#x27; -- i.e. the relative fuel efficiency model needs to take into account that the new car needs to be manufactured whereas the manufacture of the &#x27;clunker&#x27; is a sunk cost.<p>Planned obsolescence is another interesting question. If a manufacturer advertises reliability and also designs parts that don&#x27;t last, can I sue them to reclaim the cost of disposing &amp; replacing?
redsummerabout 8 years ago
Oldest fridge, 1928 GE - <a href="http:&#x2F;&#x2F;www.dailymail.co.uk&#x2F;news&#x2F;article-2357737&#x2F;Oldest-known-fridge-America-chillin-85-years-later.html" rel="nofollow">http:&#x2F;&#x2F;www.dailymail.co.uk&#x2F;news&#x2F;article-2357737&#x2F;Oldest-known...</a><p>Longest mileage, 1966 Volvo P1800 - <a href="http:&#x2F;&#x2F;www.popularmechanics.com&#x2F;cars&#x2F;g121&#x2F;million-mile-club-the-worlds-longest-lived-cars&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.popularmechanics.com&#x2F;cars&#x2F;g121&#x2F;million-mile-club-...</a><p>I&#x27;m sure there are lots of other examples. Simple, mechanical, solidly built. No gimmicks.
eatbitseverydayabout 8 years ago
Planned obsolescence is what happened.<p>This is an educating documentary about the subject [1] and is worth watching.<p>[1] <a href="https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=zdh7_PA8GZU" rel="nofollow">https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=zdh7_PA8GZU</a>
revo13about 8 years ago
Apply this to gas grills as well. Spend $500 at Lowes&#x2F;HomeDepot and you will have a pile of rust a few years later. At least in the grill industry (for now) you can still choose to spend higher $$ to get much better quality. An AOG (<a href="http:&#x2F;&#x2F;www.aoggrill.com&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.aoggrill.com&#x2F;</a>) will cost you 3-4x the Lowes grill, but it is 100% stainless steel with a 10yr full warranty. That thing will outlive me. Unfortunately you won&#x27;t find these at your Big Boxes. You have to go to a smaller specialty grill store.
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unscaledabout 8 years ago
More than just lack of competition, cost-cutting measures or planned obsolescence - I think this also has to do with what marketing.<p>Consumers will buy devices that feel attractive. Shiny touch screens sell. Shiny plastic sells. Over-the-top features sell. Boring mechanical machines don&#x27;t sell. Thick and sturdy looking metal doesn&#x27;t sell.<p>Customers want the advanced features which make these once-simple devices complicated and more error-prone and they also want their devices to be more lightweight (hence more plastic and thinner metal) and be curvy, not boxlike (which is why we stopped having smooth surfaces).
wjncabout 8 years ago
My Whirlpool dryer and washing machine lasted 10 and 12 years respectively. Few fixes in the last few years, but still in pretty strong condition. What made me switch was the realisation that just the energy savings going from energy label A to A+++ (that&#x27;s a EU-label) would make them pay themselves back in about 4 years. So Total Cost of Ownership is what matters, not service duration.<p>I totally agree that &#x27;cradle to cradle&#x27; shouldn&#x27;t just be some hipster word. In the EU we pay to have any appliance recycled. Hopefully that is done ambitiously.
mc32about 8 years ago
It&#x27;d be nice if someone would create modular appliances so that as efficiencies are achieved the inefficient part could be replaced. It&#x27;d be even nicer if mfgs had standards so that many parts could be interchanged without any work or adjustments.<p>I&#x27;ve had to replace switches, as well as some cheap plastic parts which should sell for a couple of dollars at most, but they go for $20-40, and that&#x27;s if you know how to buy them, if you get a repair person to replace the part, not counting the labor, those parts are going to run some multiple of the Amazon prices.
beefmanabout 8 years ago
In a large class of models of global macroeconomic growth, instantaneous output grows over time relative to the integral of past output. This plausibly explains increasing &quot;throwaway culture&quot;.[1]<p>You wouldn&#x27;t have wanted a computer from 1995 in the year 2000. And you probably don&#x27;t want a phone from 2012 today. Well, everything is getting more like that.<p>[1] <a href="https:&#x2F;&#x2F;twitter.com&#x2F;clumma&#x2F;status&#x2F;593890418028253185" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;clumma&#x2F;status&#x2F;593890418028253185</a>
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cel1neabout 8 years ago
I don&#x27;t think this is so much about competition.<p>I live in Vienna where most flats get heat and warm water from gas-powered combination boilers. There are a couple of companies who produce them.<p>Mine is 25 years old. The guy who comes for maintenance once a year says it should have broken down 10 years ago and he is only doing little fixes, but not swapping out larger parts anymore because: &quot;If I replace something big, it might just stop working, then you have to get a new boiler, and those are all bad and break after 3 years.&quot;
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sankalp_sansabout 8 years ago
While this would remind one of planned obsolescence, this could very well be something less sinister- the sheer scale at which manufacturing happens. Families have grown manifolds since the golden age of quality manufacturing. More demand in the market leads to reckless research &#x2F; planning &#x2F; manufacturing, and therefore degradation in quality. There&#x27;s a reason why craftsmanship is dying, and the reason might very well be that lesser and lesser number of people want it anymore.
mkhalilabout 8 years ago
Seems like a lot of the things that used to be a standard (e.g. metal thickness, quality paint coats) are now considered premium. Wolf for instance makes excellent appliances, but expect to pay anywhere from 3-10x more than a &quot;standard&quot; appliance. For using &quot;older&quot; methods&#x2F;technologies. Crazy world we live in.<p>note: Same can be said about furniture. Arhaus&#x2F;Restoration Hardware is way more expensive than say ArtVan, for the old rustic look that last&#x27;s longer.
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bmcusickabout 8 years ago
The Korean car companies really broke into the market by providing unheard of warranties on their powertrains. I&#x27;d love to see a new entrant to the white goods market try something similar. Guaranteed to last 10+ years; engineered for maximum reparability at minimum cost.<p>The trick would be to market the total cost of ownership, rather than the sticker price at the store. They already do that with electricity consumption, but don&#x27;t for repairs and warranties.
tiatiaabout 8 years ago
Well, there are crazy people everywhere (don&#x27;t need to understand the language, just look at the pics) <a href="http:&#x2F;&#x2F;www.zabex.de&#x2F;site&#x2F;waschmaschine.html" rel="nofollow">http:&#x2F;&#x2F;www.zabex.de&#x2F;site&#x2F;waschmaschine.html</a><p>Regarding the opening link: &quot; I’ve bought and sold refrigerators and freezers from the 1950’s that still work perfectly fine.&quot;<p>This may be true but in many countries electricity costs will kill you if you run a freezer from the 50ies.
GuB-42about 8 years ago
There is planned obsolescence, sure, but most of the examples in the article are about keeping the price low. And they go cheap because it is what the market demands. We want $300 appliances, and this is what we get. Of course, managing prices that low requires cutting every corner. We can still get high quality stuff if we buy commercial machines... for 10 times the price, like in the old days. However, for most people, it isn&#x27;t worth it.
nabla9about 8 years ago
In the 50&#x27;s median person might have spent 100-200 hours of his work time to pay for a appliance that today costs only 10-15 hours of work today and consumes much less energy.<p>If you are willing to spend similar sums of money and buy items from luxury or industrial markets, you might still get the similar quality and get the modern energy efficiency. Not many people are willing to spend that money for their kitchen.
matt_morganabout 8 years ago
60 years ago, most people didn&#x27;t have large appliances. Growth came from actual growth. You could build reliable appliances and still sell new ones. Today, most new sales come from replacement. I&#x27;m guessing, I didn&#x27;t look this up, but I bet it&#x27;s true.<p>Like the author said, there are a million brands but only a few manufacturers. Consumers can&#x27;t buy based on reliability, even if they want to.
somecallitbluesabout 8 years ago
Had a Whirlpooi front loader washing machine which started electrocuting me after 18 months. They repaired it under warranty and it started doing the same thing a few months later. With a small child in the house I didn&#x27;t want it here so sold it to some guy on eBay who didn&#x27;t mind getting zapped. Should have seen him touch it when he came to pick it up. Now I a Bosh which seems much more solid.
ccanassaabout 8 years ago
Isn&#x27;t that simply a case of survivorship bias? When people see an old tool or appliance that&#x27;s still working they usually come to the conclusion that old stuff is better, but they fail to realise that for each surviving appliance there was probably many others that didn&#x27;t pass the test of time due to bad quality or flaws in design.
PeterStuerabout 8 years ago
It is not just the manufacturer. The large chains in retail have some responsibility in this as well. That same make&#x2F;model machine you buy at a big national chain store might very well have cheaper components in it than the same make&#x2F;model at a small retailer because the chain used its negotiating power to drive down the price-point. Well, at least that is what a repair guy told me years ago.
JustSomeNobodyabout 8 years ago
Good luck finding modern electronic parts that will be supported for 50 years.<p>Also, seriously, you see so many people scoffing at the idea of supporting anything for any length of time. It is just the engineering mentality now-a-days; nobody wants to work on anything &quot;old&quot;. Can you imagine trying to hire someone to maintain the software&#x2F;electronics for appliances in 5 years much less 50?
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AtticusTheGreatabout 8 years ago
The person responsible for this makes his money on craigslist, probably buying and selling old appliances. So he probably has a lot to gain by getting people to buy old &quot;better&quot; appliances off of craigslist than the &quot;terrible&quot; new appliances at a box store. Sure, maybe he&#x27;s right, but it is worth considering when reading this article.
carapaceabout 8 years ago
There&#x27;s a huge international ecosystem of sorts. Cf. &quot;Junkyard Planet: Travels in the Billion-Dollar Trash Trade&quot; by Adam Minter.<p>Metal is made into shoddy components and appliances and sold to the consumer. When they break, they&#x27;re scrapped, recycled, and remanufactured into new shoddy components and appliances. The material cycles in a loop, pumping cash.
tomaskafkaabout 8 years ago
And that&#x27;s why I bought few years used Miele washer instead of new AEG. Just works, reliably. And it weighs around 90 kg :).
zawaidehabout 8 years ago
I wonder if a good solution is to introduce a landfill fee on these companies for each product they manufacture that makes it to the landfill and keep a public registry for each brand. This way there is an incentive to make longer lasting products from both a financial and brand reputation perspective.
lazyjonesabout 8 years ago
I fondly remember my grandmother&#x27;s old washing machine and stove from the 60&#x27;s, but what will be left of our economy if we stop throwing away appliances and other products that used to last much longer within 5-10 years? We&#x27;ll kill off the little growth we have left in the US&#x2F;EU and go into recession.
seifertericabout 8 years ago
Weird I got a whirlpool washer that looks almost exactly like the washer in the picture in 2011 but I have 0 rust.
fauriaabout 8 years ago
In relation with the topic of programmed obsolescence, I highly recommend the documentary &quot;The Light Bulb Conspiracy&quot; by Cosima Dannoritzer: <a href="http:&#x2F;&#x2F;www.imdb.com&#x2F;title&#x2F;tt1825163" rel="nofollow">http:&#x2F;&#x2F;www.imdb.com&#x2F;title&#x2F;tt1825163</a>
Tepixabout 8 years ago
There is an obvious solution, isn&#x27;t there? Appliances should be available for rent. The pricing would have to be designed so that when the appliance lasts more than, say 10 years, the manufacturer will reap extra benefits. If it lasts shorter than 10 years, they will lose money.
intrasightabout 8 years ago
that appliances in the US are cheap is partially the result of the fact that manufacturers are not responsible for the disposal costs. I From Wikipedia: &quot;Although appliance recycling is still quite new, countries have been making the effort to enact laws and regulations regarding the electric waste. Early addressing of waste home appliance recycling started with Japan, Switzerland, Sweden, the Netherlands, and Germany.&quot;<p>Also from Wikipedia is the top photo from that article. &quot;New Orleans after Hurricane Katrina: mounds of trashed appliances with a few smashed automobiles mixed in, waiting to be scrapped&quot;. So perhaps not a fair cover photo since most any appliance would be junked after being under water for days.
jorblumeseaabout 8 years ago
The quality of every domestic product has consistently declined as corporations (and shareholders) eke pennies out of every part of manufacturing. If it saves 5 cents per machine it gets cut from the process, even if it means years off the lifespan of the end product.
sddfdabout 8 years ago
OK, everyone hates bad quality, I can relate.<p>But `shortevity` also has advantages: If most of the consumers would not buy new phones every 2 years, innovation cycles would be even slower.<p>The challenge is to deal with the waste responsibly: Recycle resources and use renewable energy.
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kentosiabout 8 years ago
I&#x27;m very glad I read this article. I once heard a handyman say that &quot;they don&#x27;t build &#x27;em like they used to&quot; about my parents&#x27; old washing machine. Now I can see that this isn&#x27;t just anecdotal nostalgia.
rumcajzabout 8 years ago
Let&#x27;s start with ourselves. How long is the software you are writing going to work?
doucheabout 8 years ago
My dad still runs equipment that was manufactured 30-50 years ago. It&#x27;s all mechanical and its damn near indestructible. It&#x27;s skidders and farm tractors, so its simple stuff, but yhe reliability is not to be beaten.
hodderabout 8 years ago
What are the chances YC accepts a new dishwasher company into the program. I&#x27;ve taken apart and put together a ton of them now and have some interesting and simple ideas to make them last longer and work bettter.
WalterBrightabout 8 years ago
The oldest appliance I have in regular use is my Carver amplifier bought in 1980 or so. I use it all day every day. That&#x27;s nearly 40 years now :-)<p>In &quot;bang for the buck&quot;, it&#x27;s the best purchase I ever made.
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offbeatmammalabout 8 years ago
the Aga - <a href="https:&#x2F;&#x2F;www.agamarvel.com&#x2F;aga&#x2F;who-we-are&#x2F;history-of-aga&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.agamarvel.com&#x2F;aga&#x2F;who-we-are&#x2F;history-of-aga&#x2F;</a> - that we had in our house growing up literally lasted longer than the house! It was a 1940s model that was still in use about 10 years ago when subsidence caused the kitchen to need a major rebuild! If my Mum hadn&#x27;t wanted to update to a modern gas stove it would probably have still been going strong today...
illestvillainabout 8 years ago
I consider eshops like Aliexpress.com pretty good for getting cheap obscure replacement parts. Eg. I can buy there a new battery or other parts for the oldest PSP model for a few bucks.
locusmabout 8 years ago
A friend put me on to this sub. <a href="https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;BuyItForLife&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;BuyItForLife&#x2F;</a>
dbg31415about 8 years ago
Let&#x27;s say you had an appliance that lasted 20 years. Would you keep it through all the remodels and renovations? What in a modern house doesn&#x27;t need to be &#x2F; get replaced after 20 years? Floors, windows, roof, AC &#x2F; heater, thermostats, doors, hot water heater, ceiling fans, bathroom fans, toilets... I&#x27;ve replaced all of those in my ~20 year-old house. Some because the originals broke, some because I wanted new &#x2F; better things.<p>Man... I hate hate hate short toilets (the kind where you were like 14 inches off the ground at most and your junk always hit the front rim). Now every toilet is at least 17&quot; tall and properly elongated, with jet-flush tech that never clogs. And those old short 30&quot; counters like they built back in the day -- as a 6&#x27;1&quot; guy bending over to shave in my own house? I think not. All those things built to old shitty standards had to go.<p>Replaced fridge and dishwasher about 5 years ago (replaced the 15 year-old builder-quality appliances that had been installed). Replaced the stove and range hood to get something a little more fancy... Why smell things cooking (and risk the smell getting sucked into all your closets and ruining your dry cleaning -- thanks to central air) when you can just get a 900 CF&#x2F;M fan to suck away all the cooking smells.<p>So I guess my point is just... do we really want these things to last a life time? We&#x27;re a throwaway culture. Any excuse to buy something new isn&#x27;t a terrible thing... who knows what the trend will be 5-10 years from now... maybe we&#x27;ll have carbonation machines in our fridges and I&#x27;ll want one of those.<p>Our parents appliances did last longer, but their fridge didn&#x27;t have a water filter or an ice machine, or double doors and LED lights and 36 cubic feet of space that magically fits in the same space as my old fridge that had like 30 cubic feet... Gave this more thought... the appliance manufacturers aren&#x27;t to blame here... it&#x27;s shoppers preferences and the disposable, competitive culture we live in. I perpetually want the latest, greatest, and most stylish thing I can get. I think they are just selling me what I want to buy...
septimus111about 8 years ago
The same thing is true with other categories of stuff. I was surprised to learn a few years ago that &#x27;old&#x27; clothes and shoes can last 20 years and in some cases longer.
TwoNineFiveabout 8 years ago
The Waste Makers <a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;The_Waste_Makers" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;The_Waste_Makers</a>
mafribeabout 8 years ago
Previous discussion: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=10440526" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=10440526</a>
peterbonneyabout 8 years ago
TL;DR summary: Old appliances must have been better because some old appliances still exist and the author doesn&#x27;t understand selection bias.
unlmtdabout 8 years ago
Nothing but State-backed monopolies. &#x27;Limited liability&#x27; &#x27;State privilege&#x27; and &#x27;Intellectual property&#x27; hard at work. Beehee!
qumeabout 8 years ago
Interestingly this whole argument holds true for cars, too.
vatotemkingabout 8 years ago
Now we have exploitable IoT appliances that can brick on the next update. But really, who the heck needs to check facebook on their fridge?
fapjacksabout 8 years ago
The crap longevity of <i>everything</i> (cars, appliances, clothes, phones, computers) fucking infuriates me more than anything else.
pbreitabout 8 years ago
I think the author is missing one factor: people want to upgrade after 10-15 years.<p>Also seems like an odd business if you think used appliances are cruddy.
knownabout 8 years ago
Replace, not repair is the new business model;
lucaspillerabout 8 years ago
&gt; Not enough competition. There are basically only four major appliance manufacturers in the world<p>I was browsing for a new refrigerator - my apartment has fitted appliances so there isn&#x27;t really much choice, most stores here maybe 10 fitted vs 50+ free-standing. Anyway, one shop had a model by Electrolux, Zanussi and AEG next to each other, which are all brands of AB Electrolux - each model was exactly the same (looks and specs), except for the badge and the price :s
Neliquatabout 8 years ago
Good timing. Bought a 400 tv for 10 at a garage sale. Was gonna be tossed. I replaced a single smd fuse, watching it now.
dghughesabout 8 years ago
All I know is my dad&#x27;s cousin who has been an appliance repair man for 50 years says never buy a front load washer.
skyisblueabout 8 years ago
We&#x27;ve got a 30 year old National microwave that&#x27;s still going strong, haven&#x27;t had to service it once.
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kylehotchkissabout 8 years ago
Also: cars. They are so plasticy these days.
NPMaxwellabout 8 years ago
There is a business here: prep appliances post-purchase to last decades: reinforce some parts, paint others, etc.
rufusroflpunchabout 8 years ago
&quot;Planned obsolesence&quot; is nothing more than a conspiracy theory always presented without any proof.
pifabout 8 years ago
&quot;Cheap&quot; rather than &quot;good&quot;: that&#x27;s the switch that ruined it all!
r0brodzabout 8 years ago
I understand the concept of the lasting good equipment. I understand how more efficiency, electric and mechanical, are good for an overall solution. That&#x27;s all great and good yet all the optimizations in the world and you&#x27;re efficient technology are still creating tons of f<i></i>n trash. Lets fix that.
joesbabout 8 years ago
Don&#x27;t forget survival bias.
eveningcoffeeabout 8 years ago
It looks like there is no other solution than to criminalize planned obsolescence.
csenseabout 8 years ago
I had no idea this was a pitch for a startup until the very end. Well played.
wnevetsabout 8 years ago
Just some of the amazing benefits of a barely regulated free market, oh boy!
cylinderabout 8 years ago
What about German appliances?
dmh2000about 8 years ago
competition based on price enabled by online price comparison. consumers buy lots of things based on who is the cheapest. even being $1 cheaper will win a sale. so it becomes a race to the bottom.
tootieabout 8 years ago
Not mentioned is that LG and Samsung have been caught colluding before.
orasisabout 8 years ago
Survivorship bias may also explain a big part of this.
rotwoodabout 8 years ago
This whole article could have been avoided if the author was introduced to the concept of planned obsolescence, an umbrella that reaches across each point they argued and even beyond it.
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twindleleeabout 8 years ago
Decrease or remove altogether sales tax&#x2F;VAT on appliances that come with a 10-year guarantee.
flour_powerabout 8 years ago
do people read the articles before commenting?
anigbrowlabout 8 years ago
tl;dr more proof that capitalism is broken
cr0shabout 8 years ago
For appliances, my wife and I have started to purchase commercial products. Right now, all we have is a microwave, but we were tired of constantly having to purchase a new microwave every 5 years or so, as things broke on it. Our previous microwave, for instance, still worked ok (ie - it heated up food ok), but the turntable lazy-suzan thing had paint problems: the rollers of the lazy-suzan, where it fit in the track, chipped and &quot;grinded&quot; the paint, so there were paint particles and fragments under the glass surface. We&#x27;d wipe it out, but more would occur. Eventually, it wore a &quot;rut&quot; (no more paint chip issues), but then it started rusting from food moisture.<p>So we dumped a bunch of money (close to $300.00) into a commercial microwave. One knob, 6 minutes max, high power only. Honestly, it works perfectly, easy wipe-out interior surface, no turntable, but heats evenly without turning the food. The only downside with it (as with all commercial kitchen appliances) is that it is stainless steel only (we have a &quot;white appliance&quot; kitchen.<p>Our next purchase will likely be a commercial refrigerator, and a replacement freezer. We&#x27;re going with only a refrigerator in our kitchen, and replacing a small chest freezer in our garage with an upright. It&#x27;s going to cost a helluva penny to do this, but considering how much a new consumer side-by-side costs anyhow, it should be worth it in the long run. The only downsides we have found (so far) are that a) commercial refrigeration units are much taller than consumer units, and we&#x27;re having problems finding one that will fit into our current space, b) commercial units, if used in a home, usually will void the warranty, c) commercial units need commercial repair service, which is much more expensive in parts&#x2F;labor when it does happen.<p>But we thought we&#x27;d give it a shot. Our current side-by-side works ok (mainly - water dispenser and ice maker don&#x27;t work anymore), and it has worked well for 15 years now (and was bought used when we got it). Part of me wonders, after reading this story, if it might be better to have it repaired instead. We&#x27;ve already seen prices for new units, and they are crazy expensive for what you get. Plus, most of them don&#x27;t fit in our current space; they seem to be made for new houses, which have taller ceilings, and no overhead cabinet above the fridge area - unlike our 1970s ranch-style home (Why do we live in such an older home? For starter&#x27;s, we live below our means, because it provides a bit of insurance against uncertain problems. We also wanted a house without an HOA - new houses where we live, without HOAs, tend to be custom construction, if you are lucky, and that was beyond our means at the time for our first house. Lastly, we wanted block construction, copper piping and electric, and better construction - houses today are built so damn cheaply).<p>Hopefully whatever we decide will work out in the end. But so far, we wouldn&#x27;t change our decision on our microwave (ours is basically the same one used in much of restaurant service - Sharp and Amana make the majority of these).
sbierwagenabout 8 years ago
(2015)
gueloabout 8 years ago
Yay capitalism
Ericson2314about 8 years ago
Make Appliances Great Again &#x2F;s
lojackabout 8 years ago
Your evidence is still an anecdote, it just involves a couple more people. Still potentially involves some amount of confirmation bias.<p>It stops being anecdotal when it moves away from your personal experience (including the anecdotal experience of your friends) and moves towards an actual scientific study.<p>For Reference:<p>&gt; Anecdotal evidence is evidence from anecdotes, i.e., evidence collected in a casual or informal manner and relying heavily or entirely on personal testimony.
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jaimex2about 8 years ago
removed
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trevynabout 8 years ago
Everything is getting faster. Just fucking accept it.
tnucabout 8 years ago
If only there was a term for this.<p><a href="https:&#x2F;&#x2F;en.m.wikipedia.org&#x2F;wiki&#x2F;Planned_obsolescence" rel="nofollow">https:&#x2F;&#x2F;en.m.wikipedia.org&#x2F;wiki&#x2F;Planned_obsolescence</a>
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