TE
TechEcho
Home24h TopNewestBestAskShowJobs
GitHubTwitter
Home

TechEcho

A tech news platform built with Next.js, providing global tech news and discussions.

GitHubTwitter

Home

HomeNewestBestAskShowJobs

Resources

HackerNews APIOriginal HackerNewsNext.js

© 2025 TechEcho. All rights reserved.

Anyone can lock you out of Instagram forever by logging in as you incorrectly

8 pointsby Andrenidalmost 8 years ago
Discovered this by accident, and proceeded to get locked out of my Instagram account forever. There&#x27;s zero recourse for support.<p>I got my password wrong a few times. Forgot I had changed it. It locked me out and asked for a verification&#x2F;security code which they would email to me.. except they didn&#x27;t.<p>The support FAQ said to try resetting my password, it let me, but then still wouldn&#x27;t let me log in without the security code. I hit resend dozens of times over a week, never got one (but I DID get the password reset and other emails, so it&#x27;s not my email end).<p>Some quick googling shows this has been the case for YEARS. Quora, google support, Instagram &quot;support&quot; (a Facebook page that ignores all messages) all have threads of people asking&#x2F;begging Instagram to fix this going back for multiple years.<p>So basically.. anyone can go and purposely login wrong to another account a few times, and lock them out forever!<p>Instagram used to have a process for hacked accounts and a process for contacting them.. all of that has been replaced with a FAQ on Facebook.com that basically says &quot;Having login issues? Reset your password!&quot; and that&#x27;s it. It doesn&#x27;t even mention &quot;security code&quot; anywhere if you search.<p>More and more companies are going the Google route for support. If it&#x27;s not in their FAQ, then post to a public support forum where fanboys will echo the exact same FAQ answers back at you (with a free dose of attitude added) and if your issue falls outside the FAQ, too bad, make a new account and lose all your (potentially YEARS of) contribution to that platform.<p>What&#x27;s the point of using&#x2F;contributing to ANY Google&#x2F;Facebook platform when there&#x27;s zero support, and you can lose EVERYTHING when you trigger some automated system with zero human oversight?<p>Is Facebook abandoning Instagram? Or are they really this arrogant?

2 comments

bsvalleyalmost 8 years ago
Is there a way to link multiple email addresses to one single instagram account? Either through facebook or instagram directly? Looks like the security code service might be consuming a different email address. Maybe double check ALL your email accounts? Maybe you created an email account one day just to signup to FB&#x2F;insta then forgot about it?
评论 #14397699 未加载
mericalmost 8 years ago
Do they have a bug bounty? This is a potential DOS attack.
评论 #14390914 未加载
评论 #14391039 未加载