> “Or is this just window dressing on the way to more bad behavior?”<p>I think this was my comment on the last Uber article. They fired a couple of people, hired Holder and seem to be doing damage control.<p>This seems like more. We're going on anonymous sources here, so it will be interesting to see what really happens as a result. But it feels like Uber needs a massive culture shift as a company; like turning around an oil tanker on the edge of a hurricane type of shift.<p>> Uber is fighting significant employee attrition, the tens of thousands of drivers it depends on are angry about their pay, and investors are concerned that one of the most well-funded start-ups in history has come unglued.<p>I've met a lot of Lyft drivers who stopped driving for Uber. I've also encountered a lot of bad Lyft drivers, as Uber has a pretty strict rating policy and dismisses people with low ratings (leaving Lyft to pick up the scraps; like a driver who didn't stop for an ambulance).<p>Still, only people who are in tech or on sites like HN care. The majority of my friends still use Uber. Many think Uber and Lyft are just as bad to their employees. Advertising is a powerful thing. So it apathy. The vast majority of people either realize and chose to ignore, or don't care, that everything we have comes on the backs of an increasingly underpaid working class.<p><a href="http://khanism.org/perspective/trapped-in-the-cubical/" rel="nofollow">http://khanism.org/perspective/trapped-in-the-cubical/</a><p>Will Uber fall apart in the next year? Unlikely. They have so much capital and infrastructure, they're making money and despite all the laws they sidestep and outright break, they still manage to stay on top while hiring drivers who can barely afford to drive, thwarting unions and providing people a cheaper way to get home after they're drunk.<p>Uber is the pinnacle of capitalism, and despite all the recent media backlash, they will PR the fuck out of it, run their damage control, symbolically change some things, maybe legitimately change some others, but in the end, they'll be around for a long time to come. Their success if built on an extreme amount of _disruption_ and considerable risk that has paid off.<p>It's not in a vacuum. It is one of many industries that have climbed to the top of the world in this fashion over the past century. The rise of questionable tech companies, adding to the existing questionable oil, manufacturing and retail companies of the last century, should raise serious philosophical questions about what humanity is evolving to become.