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Ask HN: Customer support asked for my login/password, what should I do?

1 pointsby marcv81almost 8 years ago
I am using a device which syncs to the manufacturer's cloud (major brand, you would know them). I reported a potential bug to their customer support. They asked for my login/password to verify. The email headers appear legit, and they were not pushy when I proposed to send screen captures instead. What can I do to make the world a better and more secure place?

1 comment

ploggingdevalmost 8 years ago
Can you provide more details? What's the company, the device and what exactly is the issue you are facing?
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