Coinbase reliability is so bad recently they would do better-telling people when they are fully functional because of thats the abnormal state.<p>As a Coinbase user, I'd love to get away from Coinbase but I can't get them to even acknowledge the $5,000 I wired them 15 days ago. Two emails into CS and still no response from them other than an automated email stating they are really behind. If I can ever get my money back, I'll never use them again.<p>Gemini seems to work well and be much more reliable, albeit much smaller and not as functional as GDAX.<p>UPDATE: Coinbase email about my missing wire, the first response in the 15 days since my wire:<p>"This is an automated email. As we experience rapid growth, we are also experiencing a high volume of support requests and we regret not being able to answer your inquiry in a reasonable amount of time."
Last week I received an automated email from them saying my 2-factor settings had changed and that if I didn't initiate it, please contact them.<p>I contacted them and they sent this: "You received an SMS and email notification indicating that your 2FA settings were changed. Please note that this message was sent in error and your 2FA settings have not been changed."<p>Wow.
EU Debit / Credit Card withdrawals are down, but
SEPA transfers are still up, as is the API, so you can pull your money and Bitcoins out of Coinbase. Do so <i>now</i>; if Coinbase is OK, you can put it back; if not, you've got it.<p>The history of Bitcoin exchanges is that when they get into trouble, things get worse, not better. Get out while you can.<p>The Mt. Gox liquidation is still proceeding, slowly.[1]<p>[1] <a href="https://www.mtgox.com/" rel="nofollow">https://www.mtgox.com/</a>
Call me paranoid, but the largest entry point into the Bitcoin network going down like this at such a volatile time sounds like an excellent way to drop the price a bit while the general public can't get in to buy. Turn the site back on, wait a few hours, and sell into the resulting rally.
The Coinbase stability problem is basically just functioning as an accidental circuit breaker that triggers whenever there is too much volatility.<p>Right now though most alts are so mispriced that I expect it will be basically the same situation all week as each one slowly drains into ETH until it hits a semi-rational market cap.
I think Charlie Lee picked a good day to quit as director of engineering:<p><a href="https://www.cryptocoinsnews.com/charlie-lee-ends-his-coinbase-career-to-focus-on-litecoin-development/" rel="nofollow">https://www.cryptocoinsnews.com/charlie-lee-ends-his-coinbas...</a>
and probably related to the 10% drop in price of the bitcoin: <a href="https://cryptowat.ch/bitfinex/btcusd" rel="nofollow">https://cryptowat.ch/bitfinex/btcusd</a>
They also stole 50$ of my money when I tried to make a deposit. They just returned the amount -50$ without explanation. Not gonna use coinbase anytime soon.
I really want to get a hardware wallet because of these situations, but I'm afraid of two things:<p>(1) I want to be able to get my currencies into USD FAST if needed. (given that Coinbase is down, a hardware wallet in this case would probably be a lot faster FWIW)<p>(2) I'm not entirely sure I trust myself to not lose the ledger and paper phrase more than I trust Coinbase or other online wallet.<p>Somebody convince me otherwise?
My coinbase account was hacked, phone number changed (2FA). It has my bank account hooked to it... Their resolution so far was to simply create a new account...
I've had a support ticket open with them for over 30 days and not a single human response. There were two automated messages stating that they were backlogged, but at this point it's beyond ridiculous. I've gone to their forums and have tweeted at them, but support is completely non-existent. It surprised me how big of a player they are considering this and similar issues listed here in the comment thread.
Just looking at BTC/LTC/ETH on Coinbase it seems like all have experienced a significant drop in price. This often seems to coincide with terrible Coinbase performance. Does downtime cause the drop in price/drop in price spike traffic and cause downtime/or are they unrelated?
I've made $12k (4x return) from my ETH investment through Coinbase. Overall the site has worked well, granted I don't trade as frenetically as most crypto speculators.
In case anyone from coinbase is watching:<p>"Coinbase is currently experiencing high traffic & customers have receive a..."<p>The & symbol seems a tad bit awkward<p>s/receive/received/<p>Might wanna say "some customers" or "many customers" or w/e, instead of just "customers"
I will never do business on coinbase again.<p>Over the past few years, they are always down at the most inopportune time. I wouldn't trust them at this point.<p>No, I don't have alternatives, no I don't want to divulge details, just putting the warning out there. Yes you're free to do as you please.