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Adobe support tells teacher to “get a better job”

25 pointsby nerdyalmost 8 years ago

8 comments

matthewmacleodalmost 8 years ago
Have people always been this uncharitable?<p>This quite clearly reads like a clumsy phrasing by someone who is not a native English speaker. I&#x27;d wager one of the earlier messages was along the lines of &quot;I can&#x27;t afford higher prices because of my job&quot; or something, and it seems obvious how this then gets kind of mangled in response. That an ESOL teacher would not make this assumption is frankly baffling to me.<p>The world would be a much nicer place if we assumed good intentions in people we dealt with. Maybe I&#x27;m just naïve. But it kind of pisses me off that some poor support worker could quite conceivably lose their job because someone took out-of-proportion offense.
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bykovich2almost 8 years ago
The support tech seems like she was being genuinely caring, even if she shoved her foot in her mouth a bit. Thanks to this poster, she&#x27;ll lose her job. Good work, lady!
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metalliqazalmost 8 years ago
She didn&#x27;t include enough of the conversation to provide context. It&#x27;s possible the support person was responding to her own complaints about the profession.
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mproudalmost 8 years ago
Maybe the support agent just didn’t fully think the statement through, or just didn’t do a good job writing in his&#x2F;her second language. However, we might be missing the full context. Could she have joked about not receiving a huge salary? Could the agent have misinterpreted her comments as being serious as opposed to being farcical?
quantumwannabealmost 8 years ago
The tweet appears to be deleted. If anyone would like to read it, here&#x27;s an archive: <a href="http:&#x2F;&#x2F;archive.is&#x2F;T9tNh" rel="nofollow">http:&#x2F;&#x2F;archive.is&#x2F;T9tNh</a>
zhyan7109almost 8 years ago
Wow, shame on this Adobe support person. 50 bucks a month is no trivial amount. Plus, with teachers paying school supplies out of pocket and not getting paid for the extra hours marking and prepping. The least this person could&#x27;ve done is to show some respect!
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pc2g4dalmost 8 years ago
That&#x27;s unfortunate. I hope Adobe reaches out and apologizes.
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xiaomaalmost 8 years ago
Time to switch to Vectr? It&#x27;s free, great for students and works on chromebooks.<p>Autodesk sketchbook is a good quality freemium tool to, though a bit crippled and the lowest tiers are still too much for schools.