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Ask HN: We've just launched our bug tracker, Purify - what do you think?

19 pointsby MrMattalmost 15 years ago
So we've finally pushed Purify live, and I would be grateful if I could get some feedback.<p>It's bug and feature tracker with Github integration that has been built for speed.<p>This isn't a MVP, we've spent a while beta testing and polishing, so we're considering this version to be the first full-on release. We're waiting on our merchant account to be set up, so until then, there are no paid accounts - just the free one.<p>Constructive criticism gratefully requested :D<p>http://purifyapp.com

17 comments

generalkalmost 15 years ago
I looked around, but couldn't find an answer to this question: what sets Purify apart from other issue trackers?<p>* If I know how to use Trac/Redmine, why use Purify?<p>* Why choose it over other hosted trackers, specifically Lighthouse?<p>* If I have Github Issues built-in to Github, why would I choose Purify?<p><i>Edit: I'm not saying there's no compelling reason to use Purify, I'd just like to hear the team's take.</i>
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hgaalmost 15 years ago
What about trademark confusion with this well known tool: <a href="http://en.wikipedia.org/wiki/IBM_Rational_Purify" rel="nofollow">http://en.wikipedia.org/wiki/IBM_Rational_Purify</a> ?
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joshwaalmost 15 years ago
My first task when I reach the homepage is to learn about your product. The only two options I see initially are to View Plans or Try It for Free.<p>The only info I get about your product are a few unexplained screenshots and some content-free bullet points.<p>Tell me a story. Show me how I and my users would use your product. Show me <i>why</i> your product is "awesome", and why it's better than any of the other 357 bug trackers out there.
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rozimalmost 15 years ago
Purify: formerly the name of an amazing memory access detector so I guess you can claim your name is different enough not to be confused but anyway, FYI, heads up.<p><a href="http://en.wikipedia.org/wiki/Purify_(software)" rel="nofollow">http://en.wikipedia.org/wiki/Purify_(software)</a>
barredoalmost 15 years ago
First of all. Seems great. Just registered for a free account to try.<p>teeny tiny feedback: I usually click &#60;label&#62; to activate the checkboxes, and I mistaked the 'I accept TOS' link for a label, had to go back and fill the form again!
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dordalmost 15 years ago
Hey there! My first impressions are that Purify looks really professional and well laid out. Like a few others have already posted here, I would recommend some kind of live demo, without which I'm not compelled enough to download the program and tinker with it. However, that being said, I think you have a great looking product and will be happy to read about your updates (and possibly use it after I get a demo!)
uast23almost 15 years ago
Whats the differentiator ? Everyone has its own issue tracker, be it bitbucket or github.<p>Are you planning to give a integrated platform for tracking the issues from everywhere, I mean bitbucket, github et al.? That might be useful for people who are involved in projects hosted at different places.
xenoterracidealmost 15 years ago
* allow more projects for free accounts I have tons of 'tiny' projects on github. (even if you limit the space) in fact I'd say make space the limiting factor.<p>* does user limits include people not part of the project? (meaning my foss users that aren't contributers)<p>* why no demo? (that doesn't require registration)<p>* why is your support on GetSatisfaction? something to be said about drinking your own Kool-Aid... which it appears you are not. (being able to play with your bugs would be enough of a demo for me )<p>* can I email patches/replies to your tracker? and attach files? (I'm too lazy to sign up but these are both features in RT for cpan that I wish were on github (because I hate RT for other reasons))
aw3c2almost 15 years ago
No open live demo means no further interest from me.
natchalmost 15 years ago
Why give it a name that is so easily confused with another bug-related software product? Aren't you just asking for trouble?
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mellery451almost 15 years ago
I would need some sort of bugzilla data importer to actually consider switching (we have about 8 years' worth of bugzilla data we currently rely on). That would be a huge task, I suspect, given the long history and complexity of the bugzilla schema.
MrMattalmost 15 years ago
Clicky: <a href="http://purifyapp.com" rel="nofollow">http://purifyapp.com</a>
robotblakealmost 15 years ago
The dashboard reminds me a lot of codebasehq.com, not that that's necessarily a bad thing.<p>Edit: Is there a way to delete a project? I can see how to archive but not delete.
Jim_Neathalmost 15 years ago
Also quick link to free signup: <a href="https://signup.purifyapp.com" rel="nofollow">https://signup.purifyapp.com</a><p>Disclaimer: This a project between myself and MrMatt
ifesdjeenalmost 15 years ago
Does it just seem to me that it looks alot like <a href="http://lighthouseapp.com/" rel="nofollow">http://lighthouseapp.com/</a> ?
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barkmadleyalmost 15 years ago
why does your support page take me to getsatisfaction.com instead of an instance of purify?
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sumeetaalmost 15 years ago
You spelled GitHub wrong.