This is an interesting play on a very old con game[0] that was common in used car dealerships and appliance shops.<p>It works like this: You walk in, interested in buying. You talk with the salesman, settle on a car but are having cold feet/want to talk it over with your spouse, etc. Just as you're about to "walk away", an employee dressed down to appear as a customer, swoops in and makes a "cash offer" on the car you were interested in. Haggling ensues with the other guy protesting that "you weren't going to buy it, so I want it!" and you reluctantly put a down payment on it to keep it from being stolen out from under you (good old loss aversion at its finest).<p>Alternatives to this include having an appliance/couch that is not ridiculously, but significantly marked down from its street price that the salesman is convincing you to buy. Your sales guy talks about what a great unit it is and its great price and you're ready to pay and take it home when he springs on you that the "Sold" sign fell off the unit and conveniently slid underneath it. Not to worry, of course, because there's just as good of a deal on the upgrade and even though it's a few hundred more, he'll knock the same hundred or so off of that price that the other was marked down, so it'll cost more, but it's a better unit[1].<p>Of course, the more expensive unit isn't -- really -- more expensive, or better than the one you were looking at, it's just marked at a price they can actually sell it for and make money. The other one wasn't even for sale in the first place, it's a prop. This is <i>exceptionally</i> common at middle-class furniture stores where the prices listed on <i>everything</i> are MSRP and the product <i>never</i> sells for that price with even the lowest-on-the-rung sales guys having a percentage on the price that they're allowed to discount without approval[2]. It gives the salespeople the lee-way to make you feel like you're getting a good deal and pull stunts like this to up their commission/the stores profits. When I worked retail (not commission), this was a common practice and that "more expensive item" often had a bonus attached to it for the salesperson (sometimes money, sometimes free stuff).<p>It's interesting to see some of this playing out in the digital world, which basically eliminated a lot of these practices because you can instantly compare pricing/products among many sellers/stores, but there'll always be ways to play at the weaknesses of the buyer.<p>[0] Which I thought was a clearly defined illegal practice, like "bait and switch" is known to be. But might not be (though as some have mentioned, the FTC might have an opinion on the subject).<p>[1] ...and this is <i>basically</i> a form of bait and switch, but it's a lot easier to get away with and falls into a grayer area depending on the jurisdiction (usually a product that isn't available has to be advertised at a great price where upon arrival to purchase the product, an alternative, higher-profit item is peddled with the company having never had any intention of selling the cheap product).<p>[2] Though a really common way of convincing a customer that they're getting a great deal is to bring that manager in to do the ceremony of granting a discount even though the sales guy could have done it himself. "Since it was my fault in trying to sell you something that was already sold, I'll explain that to the GM and see if we can give you a bigger discount for the cock-up."