Seems like you should be (and Google) should be riding FedEx a bit harder than they are. Otherwise Google just gave away a phone to someone else that you could pay for? I hope not.<p>As far as FedEx UPS is by far worse than FedEx here. Every shipping company has problems; and I'd like to say it's less than 5% of the packages but there's times you just wonder if the driver is stupid drunk or both.<p>----<p>I've had UPS deliver one package; and drive off with the other still in the truck because the driver was too much in a hurry to get everything.<p>It's a horrible experience and the lack of customer service from these companies only make your stress worse because you can't get an answer.