I believe him.<p>Few weeks ago, I had a client send me an email that I couldn't find anywhere in my inbox, trash or spam folders. I apologized to him and told him to send it again. Still, nothing. This is a client I have been speaking with over Skype and via emails, but he became agitated when I told him to send through Skype or upload the document to google docs.<p>I use gmail through IMAP, so I decided to log into my Gmail account and see if I can find any messages before this guy is pissed. And lo and behold, my "scumbag" folder is emboldened, full of new messages.<p>You see, few years ago some client defrauded me and after a nasty email fight I put his name into an "scumbag" filter. This guy was one of the assholes who gave me a hard time early in my freelancing career and I didn't recognize him at all. Nor did he.<p>My experience is <4 years old. This guy is going by a 7 year old memory. I know friends of mine who commission tens of web projects and work with tens of developers offshore (yes, normal everyday people who somehow have a bunch of programmers, mostly in India)