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Polymail (YC S16) looks to unify business email tools into a single web app

47 pointsby daltonover 7 years ago

9 comments

krmmalikover 7 years ago
I enjoy using Polymail. It has a very nice user experience, in fact probably one of the best experiences of any email app I have used personally. I have been using it for 3yrs at least.<p>That said, Polymail does nothing for me business wise. I don&#x27;t use it for my team, nor do I intend to any time soon. It serves me well as a simple email client for personal needs, but that&#x27;s as far as things go.<p>They, along with a few other SaaS companies seem to be intent on solving problems I don&#x27;t need solving or prioritising the wrong ones.<p>It&#x27;s all good and well to say that other apps failed in this space because they didn&#x27;t have a strong business model, which is fair enough but if you&#x27;re not solving the right problems for your users, you&#x27;re not going to get very far.<p>I really can&#x27;t believe, that in 2018, we still dont have decent solutions for email collaboration for teams and for customer relationship management. We have one app in this space that has done a half decent job , which is Front but I still can&#x27;t persuade myself to move to it. It has a confusing user experience and is not well priced.<p>So we&#x27;re left with stitching things together through various tools which Polymail claims to solve but doesn&#x27;t.
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projectramoover 7 years ago
There are so many email apps and clients out now that a user never knows which ones are worth trying.<p>For me the killer features would be:<p>1. Look through my entire history of emails to figure out who my friends are<p>2. Remind me to email them more frequently<p>Like a CRM, but its just to email to friends.
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tarothover 7 years ago
I’ve found good use of Polymail and pay $20&#x2F;m for team pro. It’s a love-hate relationship though due to small but disruptive UX patterns. Some examples:<p>The MacOS app does not follow normal keybinding conventions. Specifically, ESC causes the app to exit full screen and cmd+shift+f doesn’t enter full screen. No option to customize either.<p>The iOS app will instantly show notifications for new emails, but upon opening up the app you have to wait 5-10 seconds for the emails to appear (while gmail is instant).<p>That said I enjoy the inbox zero image, snoozing of messages, and overall style.
jacobkranzover 7 years ago
Semi-related, but I love how when I did a password reset to login to their web ui, it redirected me to &quot;welovepg.polymail.io&quot;
hkr_magover 7 years ago
Awesome job, guys! We have several team members (mostly sales) using Polymail as a default email client.
mike-cardwellover 7 years ago
This service fails <a href="https:&#x2F;&#x2F;www.emailprivacytester.com" rel="nofollow">https:&#x2F;&#x2F;www.emailprivacytester.com</a>.<p>Where is the setting to disable loading of remote resources?
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at-fates-handsover 7 years ago
Does this mean Google Wave was that far ahead of its time?
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mxuribeover 7 years ago
I wish there was a matrix client plugin that integrated with a slightly improved Thunderbird. Email plus awesome decentralized chat for the win!
Lazareover 7 years ago
Tried it, didn&#x27;t care for it. May work for some.<p>(Personally, I&#x27;m loving Missive - <a href="https:&#x2F;&#x2F;missiveapp.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;missiveapp.com&#x2F;</a> - which seems targeted at a similar niche and has some very slick execution.)