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Ask HN: What are you missing in existing email clients?

2 pointsby rasmuseiabout 7 years ago
I&#x27;m wondering both about <i>features</i> and <i>quality</i>. Personally, I dislike most of the desktop clients not for a lack of features, but for a lack of quality. Too often, UIs are clunky, or IMAP syncing doesn&#x27;t work well, or search is dissatisfactory.<p>I should not be priming you more, but just ask: What features and qualities are you missing? What would make you try another client? What are absolute must-haves in terms of features?

4 comments

Nadyaabout 7 years ago
Folders that display their subfolders content. This problem is very inherently noticeable in Outlook while at work. There are 5 types of problems sent to 1 team distro. I filter these 5 types of problems, based on the Subject field, to a different subfolder of the team distro folder. When I view the team distro folder - I don&#x27;t see any email. I need to click into the individual subfolders. If I create a Search Folder (which will let me see all search results from these 5 folders, effectively being what I want) it needs to be a Top Level folder and cannot, itself, be a Subfolder or reorganized. It will live under the Search Folders menu effectively thwarting my attempts at organization.<p>I would like to only be notified of new email that enters specific folders - rather than just an on&#x2F;off where I am spammed with dozens if not hundreds of desktop notifications I do not care for. This way I don&#x27;t need to keep my email always-visible to see when I get important email.<p>I would like extremely flexible organizational rules, again similar to Outlook.<p>All in a UI that gets out of my way and works well in portrait mode, as the few emails I get tend to be more longform and I like to reduce scrolling. I actually like Mailbird&#x27;s [0] UI because I prefer icons over text labels for a tool I&#x27;m using frequently. Terrible UX (what do all these icons mean?) is something I&#x27;m willing to overcome as a power user. Using email&#x2F;webmail clients reminds me of using IE6 with several toolbars installed to the point where I see more of IE&#x27;s UI than I do the webpage I&#x27;m trying to browse. When I read emails I feel like I see more email client than I do email and that&#x27;s aggravating.<p>[0] <a href="https:&#x2F;&#x2F;www.getmailbird.com" rel="nofollow">https:&#x2F;&#x2F;www.getmailbird.com</a>
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sbinthreeabout 7 years ago
I want webmail that is ruthlessly simple. I don&#x27;t care about: flags, importance, message status, categories, conversations, etc. Just show me the sender, subject line and date and when I click it, the message. I wish there was more&#x2F;better scripting &#x2F; automation tools (ie. if contains &quot;unsubscribe&quot; then archive). Basically I want Gmail but faster load time and better &quot;rules&quot;.
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cimmanomabout 7 years ago
I&#x27;ve used Apple&#x27;s mail.app for over a decade now and don&#x27;t think anything else matches its handling of multiple accounts (all the other clients I&#x27;ve tried try to keep the accounts too separate). For reference, I&#x27;ve got 8 active accounts at the moment.<p>Unfortunately, it&#x27;s increasingly buggy in increasingly problematic ways, and Apple appears to have zero interest in fixing it.<p>So I&#x27;d love to see a client that works like that for multiple accounts (with support for both POP and IMAP) and has all of Apple Mail&#x27;s features but isn&#x27;t broken.<p>The other things I want, but that wouldn&#x27;t be enough on its own to get me to switch, would be:<p>1) a way to apply multiple tags to a single message, and filter by tag<p>2) add private notes to a message or thread
laumarsabout 7 years ago
I really hate Electron in general but I&#x27;ve really found an affinity for Mailspring. So much so that I&#x27;d actually go as far as saying it&#x27;s the only email client I&#x27;ve genuinely liked (rather than tolerated). So highly recommend it in spite of the larger footprint it carries compared to fully native.<p>As an aside note, it supports Gmail and other proprietary cloud mailboxes - if just due to its being Electron based - so theres no more messing about with IMAP et al for Gmail