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The Great Puri.sm Outage of 2018

135 pointsby grinsekatzeabout 7 years ago

14 comments

walrus01about 7 years ago
this is some serious amateur-hour stuff on the part of the registrar. another example of why not to use random ccTLD top level domains. nobody remember when the .ly registry randomly canceled things they didn&#x27;t like? when .cx canceled things they found objectionable?<p>see also: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=5838670" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=5838670</a><p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=12813065" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=12813065</a><p><a href="https:&#x2F;&#x2F;www.theregister.co.uk&#x2F;2017&#x2F;07&#x2F;10&#x2F;io_hijacking_in_transition_cockup&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.theregister.co.uk&#x2F;2017&#x2F;07&#x2F;10&#x2F;io_hijacking_in_tra...</a><p>At least if you use .ca, .de, .us or .com&#x2F;.net (or similar) you can have reasonable confidence that the root zone won&#x27;t fail entirely.<p>If something goes catastrophically wrong and kills your business that is run by a .CA domain, CIRA knows that businesses in Canada have access to legal recourses... Do you have the same with a .ly domain?
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oldcynicabout 7 years ago
The surprising omission from this post is that it doesn&#x27;t conclude with them migrating away from 101domains. Comically bad support and not paying registry fees. I&#x27;d have pulled domains the moment it was live again.
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Cyberdogabout 7 years ago
Purism makes crapware-free and security-focused phones and laptops. (Dear product blog operators: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=16278142" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=16278142</a> )
lwhalenabout 7 years ago
And this is why I use gandi.net for all my domain registrations. As their tagline says, &quot;0 bullsh*t&quot;. Such has been my experience with them for the last ~20 or so years.
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_nalplyabout 7 years ago
Another trap: Once a registrar didn&#x27;t send renewal reminders and this way we lost a two-letter domain to a domain grabber. What I have learnt: Set up your own reminders to renew domains.
theossuaryabout 7 years ago
This doesn&#x27;t surprise me, I used 101domains to register a .io domain and only had issues with them. Their support wasn&#x27;t useful, and when I eventually decided to move my domain away from them it got to the point where I was concerned they&#x27;d hold it hostage, because they would not give me a transfer code. Eventually I got it escalated and moved to another registrar, and because of that experience I&#x27;ll never use them as a registrar again. This story just re-enforces that.<p>Props to the purism guys for going so far as to work with the TLD, that&#x27;s impressive.
fapjacksabout 7 years ago
My favorite part of the story is their sysadmins! Their names are great in this context and make it sound almost like an ancient Greek epic: &quot;Our long-suffering and amazing sysadmins Theodotos and Stelios contacted our puri.sm registrar, 101domain.com, to find out what was going on.&quot; You can&#x27;t go wrong with your two best warriors Theodotos and Stelios at hand!
lackerabout 7 years ago
It&#x27;s pretty early to declare you&#x27;ve already had your greatest outage of 2018 ;-) Hope you aren&#x27;t jinxing it!
lzyabout 7 years ago
Switch to the .com they just registered permanently and 301 redirect their fanciful domain hack registration to never have to deal with such an issue again?
a2techabout 7 years ago
Long story short? Don&#x27;t use shitty registars. And that cute two letter extension? Don&#x27;t use that either.
krylonabout 7 years ago
I know this is not a very constructive comment, but I had a very stressful day, being jacked up on caffeine while also being sleep-deprived.<p>My brain wanted to read &quot;OutRage&quot; instead of Outage, and I got kind of confused, ending up thinking, &quot;that is not <i>that</i> outrageous! Why do people get upset so easily?&quot;<p>With that error corrected (what is it called? A &quot;reado&quot;?), the title makes a lot more sense. ;-)
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rdlabout 7 years ago
I hate people abusing ccTLDs for &quot;cute&quot; domain names. It breaks everything about how they are supposed to be assigned&#x2F;used.<p>The biggest assclownery was .ly, IMO -- an islamofascist rogue state (then; now just a generic failed state) being used for various domains.
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igor47about 7 years ago
tl;dr their registrar, 101domains.com, failed to pay their registrar fees to the .sm TLD so all .sm domains registered through them got suspended<p>dns outages are always a nightmare because of ttls, but bringing a registrar and a nontraditional TLD into the picture meant a much more extended outage.
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foo101about 7 years ago
How did it happen that the early internet development community agreed to hand over the governance and registration of a domain name to central authorities like domain name registrars?<p>What is preventing us from making domain name governance and registration completely decentralized?