I mean, what crap. There were people inside the company, including me, who could easily see what was going on since the early days of GamerGate. We were repeatedly asking executives at all hands meetings and other places why more progress wasn’t being made on dealing with abuse. We were volunteering ourselves to help - the various “working groups” and abuse “task forces” that Jack spun up were comically under-resourced, but it’s not because he couldn’t see what was happening. We saw, and the executive team failed to hear and to act.
Twitter seems to be the epicenter of echo chambers for every different combating ideology in the world. Probably best for the world for them to just shut down.