We at <a href="https://www.ably.io" rel="nofollow">https://www.ably.io</a> host our website on Heroku for convenience as the site is less mission critical than our globally distributed realtime messaging platform.<p>15 minutes ago our site went down, and Heroku have scheduled maintenance which means every single API is unavailable. That means:<p>- I cannot tail the logs to see what's going on<p>- I cannot restart the apps<p>- I cannot roll back<p>- I cannot view my dashboard<p>- I cannot contact Heroku (their dashboards and login are down)<p>We are completely and utterly helpless, so have been forced to redirect all website traffic to our status site in the short term.<p>Whilst we have invested serious engineering into complete redundancy in every part of our realtime platform (<a href="https://goo.gl/ZyZ9zT" rel="nofollow">https://goo.gl/ZyZ9zT</a> for example), it's we should be putting some of that engineering into our website too! I now seriously question using Heroku as a reliable platform for hosting given a decision that they have made to cripple everything all at once.<p>Heroku, you have failed badly IMHO. How did you think it's OK to disable every single API and not notify me many times about the severity of this in advance.