I don't see what exactly Ozzie doesn't "get". He made a fairly straightforward point, i thought. "People want interoperability, we're giving them interoperability". You can debate good faith all day, but MS of 10 years ago would never have released those documents to the EU.<p>There is that rift, sure, but I'm fairly sure they see it very clearly as a feature. Selling proprietary software is their raison d'être. Check back when openoffice starts eating at ms office's market share.
What a superb post. The follow-up by James Robertson (link at bottom) is also good and addresses one of the reasons the Smalltalk vendors originally screwed themselves.