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Ask HN: Is anyone disabling email tracking because of GDPR?

17 pointsby hispanicabout 7 years ago
I'm trying to make my personal blog GDPR-compliant. I use a free MailChimp account to send emails when I post a new article. Seems to me that MailChimp's tracking of email opens and clicks, which are clearly associated with personally-identifying email addresses, is not GDPR-compliant. Obviously, MailChimp is not alone in offering this functionality. And yet, I don't get the sense that anyone is turning off email tracking or, alternatively, requesting my permission to track my interaction with their emails.

6 comments

adulauabout 7 years ago
Why don't you put a privacy policy explaining this in your blog? As long as you ensure 'lawfulness, fairness and transparency', you can easily be "GDPR-compliant". Keep a record of your processing activities (e.g. MailChimp is data processor and your are the data controller) and a quick note about the risk associated.
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hispanicabout 7 years ago
I asked the following question of MailerLite and received the following answer...<p>Q: &quot;Does Mailerlite allow me to disable open tracking and click tracking for the purposes of GDPR compliance?&quot;<p>A: &quot;Email tracking is not forbidden by GDRP. We just recommend to update the privacy policy that clicks and opens are tracked in the newsletter they get.&quot;
DanBCabout 7 years ago
This website might be useful: <a href="https:&#x2F;&#x2F;www.infosecurity-magazine.com&#x2F;blogs&#x2F;gdpr-questions-answered-blog&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.infosecurity-magazine.com&#x2F;blogs&#x2F;gdpr-questions-a...</a>
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rdlecler1about 7 years ago
GDPR implementation is a nightmare for small startups.... so to avoid case-by-case consent options you make your newsletter adapt to the reading behavior of the user. If this becomes a key feature of the service it would seem that this data becomes necessary for the service and you could force consent without make it one of many optional features that a user opts in to.
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cm2012about 7 years ago
Realistically, no one is ever going to go into your mailchimp account to audit if you&#x27;re tracking opens. Dont worry about it.
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nitwit005about 7 years ago
It looks like you can uncheck the tracking box if you get a paid account, which I suppose means that your GDPR compliance will be $10 a month: <a href="https:&#x2F;&#x2F;kb.mailchimp.com&#x2F;reports&#x2F;enable-and-view-click-tracking" rel="nofollow">https:&#x2F;&#x2F;kb.mailchimp.com&#x2F;reports&#x2F;enable-and-view-click-track...</a>
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