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Ask HN: GoDaddy is refusing to take action against Domain Fraud, What can we do?

3 pointsby pushkargaikwadover 6 years ago
Hi, I am part of AeroLeads.com and some of our customers informed us a few days back saying they are getting emails from &quot;aero-leads.com&quot; pretending to be us. Few of them were confused why we changed the domain too!<p>I immediately sent an email to GoDaddy (where the fraud&#x2F;phishing domain is registered). I actually sent an email to their all 3 - Abuse, Domain Fraud and Phishing departments forwarding those emails along with detailed explanation but GoDaddy has replied saying that they can&#x27;t and won&#x27;t do anything.<p>May I know what options I have to stop these emails being sent and preferably, removing that domain.<p>Some of the options I am considering is -<p>1. Call GoDaddy on 480-624-2505 (their &quot;abuse&quot; number) and tell them that we are going to take legal action if you don&#x27;t do anything.<p>2. Complaint to ICANN (I am unsure what they will do).<p>Anything else we can do?<p>Thanks

3 comments

rgbrennerover 6 years ago
You can probably get the domain using WIPO. See the UDRP.<p><a href="http:&#x2F;&#x2F;www.wipo.int&#x2F;amc&#x2F;en&#x2F;domains&#x2F;guide&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.wipo.int&#x2F;amc&#x2F;en&#x2F;domains&#x2F;guide&#x2F;</a>
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throwaway8879over 6 years ago
Perhaps look for legal representation? I moved off GoDaddy when that big migration to Namecheap happened and have avoided them since. There was one domain that I&#x27;d forgotten to move and tried to transfer it a few months ago, which they had some bizarre 90 days &quot;lock&quot; on. Anyway, it wasn&#x27;t very important so I just let it go rather than deal with Godaddy.
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detaroover 6 years ago
3. Talk to law enforcement or ask your customers to do so (not sure who has the better standing to get something done?). Even if they don&#x27;t do anything, might help get GoDaddy to take it seriously?
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