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Ask HN: Effective communication in the office?

3 pointsby vishaalkover 6 years ago
Hi HN,<p>I am working on some soft skills in the office, and this might seem dumb, but I am trying to figure out how to write requests and comments that are constructive and firm but not intrusive or abrasive.<p>For example, a co-worker said they&#x27;d schedule a meeting for tomorrow, and I wanted to point it out to them that they made the meeting at the wrong time, so I said:<p>&quot;For the meeting, it looks like you scheduled it for today instead of tomorrow&quot;, and he responded a little coldly, so unsure how I came across.<p>Another example is the way I ask for things. From a sentence today,<p>&quot;if you have some bandwidth, I was wondering if you could [do X because Y]&quot;<p>I needed the data by the next day but this person just came back from vacation and had a big backlog, so I wasn&#x27;t sure how to convey that but also be respectful of their time. My boss needed the data for a presentation to his boss but it was a little unclear how important the data, so I sort of let it slide. I ended up getting the data anyway.<p>Does anyone have guidelines, maybe books, or examples of converting common phrases to get the point across?<p>Apologies if I am overanalyzing.<p>Thanks for any help!

1 comment

anacletoover 6 years ago
I would recommend two books:<p>[0] How to Win Friends and Influence People<p>[1] How to Talk So Kids Will Listen &amp; Listen So Kids Will Talk<p>---<p>[0] <a href="https:&#x2F;&#x2F;www.goodreads.com&#x2F;book&#x2F;show&#x2F;4865.How_to_Win_Friends_and_Influence_People?ac=1&amp;from_search=true" rel="nofollow">https:&#x2F;&#x2F;www.goodreads.com&#x2F;book&#x2F;show&#x2F;4865.How_to_Win_Friends_...</a><p>[1] <a href="https:&#x2F;&#x2F;www.goodreads.com&#x2F;book&#x2F;show&#x2F;769016.How_to_Talk_So_Kids_Will_Listen_Listen_So_Kids_Will_Talk?ac=1&amp;from_search=true#" rel="nofollow">https:&#x2F;&#x2F;www.goodreads.com&#x2F;book&#x2F;show&#x2F;769016.How_to_Talk_So_Ki...</a>