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On the Law of Diminishing Specialization

144 pointsby onuralpover 6 years ago

9 comments

rwallaceover 6 years ago
I&#x27;m surprised at the hostile reception to this post, because I think it&#x27;s making a very good point.<p>The trend in the new economy is for a large percentage of people to be discarded like rubbish, while increasingly insane workloads are placed on the remainder. Not only is this bad for all the individuals involved and for the health of society, but OP makes the point that it&#x27;s actually bad for the bottom line too. Executives are rewarded for doing things this way because it superficially looks like they are saving money, but the resulting productivity cut ends up reducing profitability. A more sane and equitable distribution of workload, would be better by every metric including profit.
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jessriedelover 6 years ago
This is a huge problem in government and industry research labs. Rather than have dedicated staff to do things like travel expenses and purchasing, they now have each expensive researcher do it themselves, slowly. Looks like money is being saved with less staff, but now researchers are less productive.
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christophilusover 6 years ago
&gt; Because the former [administrative workers] are cheaper to hire than the latter [specialized workers], the result is the same work for less total staffing costs.<p>I worked for a small company (5 or so employees). We had an administrator who was a former VP of a very large bank. I don&#x27;t know how much we paid her, but she was worth more than any other employee, in my experience. She made that place run.<p>I suspect that one very good administrative worker is worth their weight in gold, and has the ability to make 10x-ers out of otherwise normal employees. I&#x27;d suggest paying for really good admins, rather than viewing them as low-skilled, low-wage commodity workers.
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dmreedyover 6 years ago
I think there&#x27;s a psychological facet at play as well.<p>It may well be statistically bad for the bottom line, but it&#x27;s much <i>easier</i> for the day-to-day. Planning things is <i>hard</i>, decomposing work is harder still, and making sure that the things you build are architected and organized in such a way that they <i>can</i> be planned and decomposed is the hardest yet; it&#x27;s the same reason parallel programming is hard, I think (this, granted, all from a software perspective).<p>So even if yes, it may be biting people in the long term, the short-termism is that it&#x27;s way easier to get things done because you (as the exec) just ask one person to do the entire project, and they maintain all that complexity in their head, never needing to translate it out into shallower, noisier channels, and the &#x27;difficulty overhead&#x27; of sound planning, architecture, management, and communication is avoided.<p>The &quot;I&#x27;ll just do it myself&quot; culture is really hard to escape from, too, because I think we <i>feel</i> more productive in it, even if we aren&#x27;t (compared to an organization that effectively staffs work out, and has the staff to accommodate). Intuitively, you&#x27;re doing all this work and your fingers are constantly flying across the keyboard. You&#x27;ve got so many commits in today. You feel a lot more powerful than you do writing up issues and stories, and asking for statuses. And at the same time, it&#x27;s a lot <i>easier</i> than writing up issues and stories (ones that will be genuinely useful as planning and work items, at any rate). It&#x27;s part of why hero-efforts remain pervasive, I think. And it&#x27;s a kind of sunk-cost fallacy at the end of the day; you&#x27;re so deep in it already that you may as well just put this one last little bit of effort in and finish it yourself, rather than waste all the time documenting and decomposing and planning so that you can better facilitate parallel, distributed work.
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tyingqover 6 years ago
It&#x27;s an attractive concept but I have seen that adding more administrative folks does sometimes just add more bureaucracy.<p>People want to justify their purpose in an org, so they will create approval or audit processes where they aren&#x27;t needed.
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3pt14159over 6 years ago
The thing I never understood was this:<p>Why don&#x27;t more executives hire really good programmers and analysts to be their assistants? If a tech CEO is earning $5m a year who gives a damn if their assistant is earning $500k? Right, like why not just pay for the boost in automation and understanding of abstract concepts to maximize the communication-time to useful-actions ratio between assistant and CEO?
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mathattackover 6 years ago
I think this makes sense. It’s consistent with the Mythical Man Month’s concept of building a supporting cast around the specialist.<p>In a startup it may be faster to do everything yourself. Once you operate at scale, every hour of low value activity sucks away an hour of high value activity. I don’t respect folks who are incompetent without their admins, but I also disrespect managers too stuck in the weeds to lead.
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elvinyungover 6 years ago
For anyone interested in this topic, I highly suggest the book <i>Bullshit Jobs</i>, which is basically a very in-depth (but entertaining!) ethnography of such over-specialized jobs.
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rocquaover 6 years ago
This kind of reads like the idea that &quot;High level people shouldn&#x27;t be doing work that is beneath them&quot;. Which is rather offensive.<p>Moreover, I&#x27;d guess the overhead of communication probably means it is more efficient for a marketing director to make his own presentation and charts. After all, he is the only one that knows what he wants to present, and what data should be in the charts. If I had to communicate that, I&#x27;d probably make a crude powerpoint and say &quot;Like that!&quot;.
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