The mishandling part comes from Grab's misguided plan to make the traumatized sexual harassment victim with the sexual harasser. A commenter even said<p><i>"It’s like you are trying to form a public opinion on this. Just report it to the police to be investigated. Don’t make it look like the victim doesn’t want to fix the problem.”</i><p>This is also not the first time Grab's driver has sexually harassed their passengers. From kissing, sexually testing their passengers, and more.