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Instagram has a massive harassment problem

7 pointsby DarkContinentover 6 years ago

1 comment

biophysboyover 6 years ago
I have a question: what is the most effective way for a social platform to prevent harassment? Every relevant social platform has a harassment problem. People are mean; relative anonymity &amp; tribalism make it worse.<p>This article offers no new solutions. Ramp up reporting and moderation? Instagram services a billion people. Even if Facebook multiplied their moderation team by a 100, they still would be drowning in information.<p>Considering the scale of this issue, I can see why these engineers are deferring to their idée fixe - machine learning. I guess I&#x27;m just skeptical. What are they going to do? Have a team (arbitrarily?) identify harassment by eye and use it as training data? That sounds like a draconian recipe for disaster. At the very least, its insufficient. Identifying harassment is not the same as identifying a street sign; it often requires the context of complex, offline interactions or shared info between two people. A friend asking &quot;When can I see you again?&quot; is fine. A stalker asking the same thing? Not so much.<p>I really want harassment to be solved. I hate that the internet is like this. But this problem would exist even without platform negligence.