Want to know what fellow HN'ers use -<p>1.) When you have a production issue going on ( and if you ever do production support), what chat application do you use ?<p>2.) Do you wish there was a better application than the one you already use ?<p>3.) If you do, does it have capability to put attachments, etc. inside it and store the timeline for post mortem ?<p><p>I've not found one, which is stable, can be used internally(security concerns) and has the above. I'll start building one if I don't find one. One last check before I dive in.<p>Please let me know if you have any inputs.
1) Usually use Skype.<p>2) Yes -- chat-wise Skype is absolutely fine though<p>3) I would love the ability to have longer term centralized storage of the chats with a decent search engine and the ability to have scripts post stuff as well.<p>As far as I can tell the best alternative is setting up an IRC service: it'll run within your corporate environment if you must, easy to integrate deployment scripts into (&c) and there is a lot of archiving/search apps already.
Have you seen Holla? (<a href="http://github.com/maccman/holla" rel="nofollow">http://github.com/maccman/holla</a> or <a href="http://getholla.com" rel="nofollow">http://getholla.com</a>)<p>I haven't used it, but seems like a open source competitor to Campfire (which is awesome).<p>Good write up on GigaOM
<a href="http://gigaom.com/collaboration/holla-an-open-source-group-chat-app/" rel="nofollow">http://gigaom.com/collaboration/holla-an-open-source-group-c...</a>