Hi there HN,<p>This may be a very liberal use of the term "MVP", but its never too early to solicit feedback from your (potential) target market. Israel (rasiel) and I met about a week ago thanks to the popular Domain Exchange post[1][2]. Right now we're feeling things out to get a gut check of how well we work together. After that, the plan is to hunker down and get something out the door--pronto. The more we learn from you all here, the clearer our product roadmap can become.<p>Tutorial Shop allows site owners to create guided tutorials that answer all their users' questions. Joe User can't figure out how to delete his pictures? With one click of a button and zero support from you, we get him back on track. Our tutorial steps in to actually point and click his mouse, leading him through the solution step-by-step.<p>We'd love to know what you think about our hypotheses on the problems we're addressing and the solution we've designed.<p>Problems:<p>1) Intuitive UI is hard to build<p>2) Users get frustrated when they get stuck (which leads to user churn)<p>3) Customer support takes time away from other productive tasks<p>Our solution:<p>1) Functional tutorials made from scripted mouse movements and actions (ensures that the user's problem is fixed)<p>2) These tutorials are created by our users with a point and click interface<p>3) Our user's tutorials are compiled and embeddable on their site for easy access (think UserVoice "Feedback" tabs)<p>---<p>[1]<a href="http://news.ycombinator.com/item?id=1794289" rel="nofollow">http://news.ycombinator.com/item?id=1794289</a><p>[2]<a href="http://news.ycombinator.com/item?id=1794474" rel="nofollow">http://news.ycombinator.com/item?id=1794474</a>