I have used wrike for 5 years and it is one of the worst project/team management tool I have ever used. It's overly complicated (The UI is a mess.), the search functionality is not that great (Example trying to find tickets by keyword), maintaining workflows is horrible (Again UI problem.).<p>The only benefit I can recall is that it can integrate with other tools and you are able to create and update tickets by adding the wrike ticket identifier in an email.<p>I would rather use Jira (For projects) and Slack for communication than just using Wrike.