My team is building Karmabot.chat, a tool for gathering micro-feedback on chats.<p>The bot works on Slack, MS Teams and Telegram and tracks in-chat team performance ('karma', very similar to Reddit concept) via simple set of commands:<p>`@user ++ for fixing that annoying bug`<p>and, for example<p>`@user 2-- for showing up late AGAIN`<p>I've been living in New Zealand for 12 years, spent some time in Australia, dealt with Australian customers, worked remotely with the US-based teams. Naturally, as an immigrant, I have somewhat limited understanding of the western work ethics customs.<p>As they say at Startup School, 'keep it simple', hence one of the features in question is the _concept of negative karma_.<p>So, my question to the friendly community: is it OK to use negative karma as a measurement tool for professional accountability?<p>Consider the following scenario, say, you've:
- missed an important meeting,
- actively avoiding daily standups,
- broken company's website,
- did not show up for work,
- constantly ignoring your colleagues requests, etc<p>Would you please share your views and possibly answer the following questions:
- As a manager, would you feel comfortable reducing your employees karma (@user--)?
- As an employee, how would you feel getting hit with negative karma request?<p>Please note your current location in your response.<p>Thanks so much . It's super hard to build a product that people actually want to use.<p>Link to the product: https://karmabot.chat<p>P.S.: From what we've leant so far, negative micro-feedback is acceptable in SOME cultures. The way it is now, downvoting is optional. It is OFF by default. 3700+ teams from 50+ countries use Karmabot in various ways. Some of US, most of Indian, Spanish, Japanese, Russian and generally Eastern European teams are fine with --. New Zealand and Australia -- is a loud and clear NO