<i>"You sound like a robot....try asking these questions instead"</i><p>Thing is, any alternative questions will then start to sound robotic too: I already receive plenty of cold-call emails that try to mimic a more authentic voice.
Like many here building our own businesses, I had to learn the hard way how to do customer research—on my own. I wrote this as a short summary of what I've learned. Thanks for submitting it!