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Ask HN: What is the best way to manage customer issues from API testing?

3 pointsby kumartanmayover 6 years ago

2 comments

cl42over 6 years ago
I&#x27;ve seen public Trello boards[1]. We use Jira tickets - you can have a customer feedback project that enables customers to create tickets without seeing the full board[2].<p>---<p>[1] <a href="https:&#x2F;&#x2F;blog.trello.com&#x2F;how-to-transform-trello-into-a-powerful-bug-tracker-with-the-marker-power-up" rel="nofollow">https:&#x2F;&#x2F;blog.trello.com&#x2F;how-to-transform-trello-into-a-power...</a><p>[2] <a href="https:&#x2F;&#x2F;medium.com&#x2F;thinktilt&#x2F;five-options-for-creating-jira-issues-from-web-forms-54f52dc15ed9" rel="nofollow">https:&#x2F;&#x2F;medium.com&#x2F;thinktilt&#x2F;five-options-for-creating-jira-...</a>
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kumartanmayover 6 years ago
I want a seamless service where customers can easily submit and track their issues with our APIs during the testing phase. One of the ways I am thinking of is creating a public repo on GitHub for issue management but that is something client might not appreciate.