Did that blog post say anything consistent I just got confused reading it? Why is empathy not the secret sauce for building bridges or railroads? Is it maybe?<p>Naming empathy as the most important thing for a project is not even correct if you are doing homeless shelter charity work.<p>The biggest problems I've had in projects has always been of techical nature, or people failing to understand problems of techical nature, not people failing to feel with other people.
I found this article enlightening but not as much as the feedback. The number of developers that seem to recoil at the thought of empathy as part of their job description and the reasons why they do is very interesting.