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“Why is Amazon trying to sell me an X? I just bought an X. Idiots ”

2 pointsby davezatchabout 6 years ago

1 comment

Sahhaeseabout 6 years ago
This article doesn&#x27;t seem fully thought through.<p>Firstly, if the tracking was good, amazon should know if an item was returned. It seems unlikely you&#x27;d keep a fridge you don&#x27;t want and then buy another from the same supplier.<p>Secondly, and perhaps more indicative, they usually advertise the <i>exact model</i> you bought. They&#x27;re clearly not doing it because they think they&#x27;ll capture buyers remorse or the other reasons suggested here, they&#x27;re doing it because the adverts are only using the information that you were browsing those items and not that you bought it.<p>You get the same adverts if you browse an item and then don&#x27;t buy it. Yes, amazon wastes a lot of eyeballs on adverts for things that people won&#x27;t buy.<p>There is another reason that isn&#x27;t even explored in this article, that sometimes it&#x27;s important to advertise things that people already own to make them feel better for having bought them.<p>However, the crude &quot;here&#x27;s a picture and link to the item you own&quot; adverts aren&#x27;t brand-alignment adverts, they&#x27;re just bad adverts.<p>Perhaps it&#x27;s actually an amazon brand-alignment. By reminding people of a recent purchase (that presumably went well) they elevate Amazon as a brand that delivers.
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