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Why Cancel Buttons Should Never Have a Color

18 pointsby dojosenseiabout 6 years ago

5 comments

duxupabout 6 years ago
The &quot;Not Now&quot; example looks disabled to my eye just as much as the disabled example.<p>I think the rule here makes sense as far as design works now, except that &quot;Not Now&quot; example.
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pier25about 6 years ago
I agree a cancel button should not be as prominent as the default button, but a greyed out button is terrible UX as it looks disabled.<p>Cancelling IS and action too.
frosted-flakesabout 6 years ago
A couple of years ago I accidentally cancelled my Adobe CC subscription because instead of being a fallback to safety as it normally is, the &quot;Cancel&quot; button immediately ended the non-refundable subscription[0]. I don&#x27;t remember what the actual fallback to safety button was—probably &quot;Now Now&quot;.<p>Adobe fixed that glaring problem soon after. I expect I wasn&#x27;t the only one to make that mistake.<p>[0] You have to pay for whole year in advance and I was only one month in, which meant that was a $300 mistake. Fortunately, Adobe gave me a refund going through the rigaramorole of calling support, and they told me to create a new subscription. Which was great, because for some reason it gave me the one year student discount again, which I had already used the previous year.
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robertcopeabout 6 years ago
We use Teams for video conferencing at work. When someone calls, there are three buttons. One of them, the hang up button, is red; the other two are blue. I hit the red one half the time. Maybe I&#x27;m not very smart, but it sure seems like it wants me to hit it!
nevi-meabout 6 years ago
What about instances where cancelling loses all the data that you&#x27;ve been typing in a form? Should it not have a red colour as a form of warning?