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Amazon Alexa Secretly Records Children, Lawsuits Allege

93 pointsby gexosalmost 6 years ago

5 comments

crazygringoalmost 6 years ago
I mean, not secretly. Amazon is very explicit that it saves recordings of all commands for training and personalization -- you can even manually review and delete them, or disable them completely.<p>And obviously if you have your children speak to Alexa, it will record them too. Same with visitors in your home. It&#x27;s not a secret... it&#x27;s how it works.<p>Alexa does support voice profiles. But it&#x27;s certainly not perfect -- voice identification can be hard even for <i>people</i> to do (depending on similarity), <i>and</i> there&#x27;s a huge leap from distinguishing <i>between</i> pre-identified voices, versus determining if a voice <i>is</i> one of those and not one of billions of other people. And there&#x27;s <i>certainly</i> no magic way to analyze a voice a determine that it&#x27;s 12 (not allowed) or 13 (allowed).<p>So I&#x27;m not exactly sure what this lawsuit intends to change?<p>The only thing I can imagine is perhaps to allow disabling voice recordings per voice profile, so you can create a voice profile of your child and then do that -- but intriguingly, Amazon says voice profiles can only be created for users 13+, so there&#x27;s presumably something legal here.<p>But really, if you don&#x27;t want your kids (or visitors) using Alexa, either tell them not to use it, or don&#x27;t have one in the first place. I really can&#x27;t see how this is up to anyone other than the parents?
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freehunteralmost 6 years ago
Important to note that if this allegation is true, it means Alexa is recording <i>everyone</i> and storing it indefinitely, not just children. The lawsuit just says children because children have more privacy protections than adults so it&#x27;s easier to win a case when children&#x27;s rights are being violated.
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idlewordsalmost 6 years ago
It&#x27;s an always-on Internet connected home microphone. What do people think it is doing?
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LMYahooTFYalmost 6 years ago
The critical question clearly seems to be what evidence do the plaintiffs have?<p>Presumably, the plaintiffs could at the least have records of various advertising that is uncannily targeting related subject matter to what the children may have been consuming and outputting, though I wonder how they could prove that the children didn&#x27;t inadvertently activate Alexa and provide this data. Perhaps that is enough to subpoena Amazon?<p>It seems like the marketing industry will be at the front line of the battle over what age is enough to give your own consent in many aspects of life, and I personally am standing on the other side of that line.<p>I hear that some scandanavian regions have laws prohibiting adverters from targeting children, and I wonder how tech companies will deal with such restrictions.
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tmp2846almost 6 years ago
Someone in my network who is in marketing at Alexa accidentally linked to one of these articles instead of an internal blog announcing a new feature for kids.